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Original topic:

S9+ no missed call alerts

(Topic created on: 12/04/18 22:47)
Explorer
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Galaxy S9 | S9+

Hi I’m having issues with no missed call alerts the only way to solve it seems to be to turn off caller Id and spam protection as was advised on Xda forums it seems there are many others with this problem anyone know any other work around as that feature is important to me?

 

And obviously getting no missed call alerts is not an option I’ve already missed some important calls!!

 

S9 plus single sim tried factory reset wipe cache etc still the same really not happy about it to be honest and I didn’t expect this after spending this much on a flagship 

 

Thanks 

55 REPLIES 55
Moderator
Moderator
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Galaxy S9 | S9+

Thanks for getting back to me with that  @Damienw1

 

 


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Explorer
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Galaxy S9 | S9+

No problem @AntS I hope you can work with it 

 

Thanks 

Moderator
Moderator
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Galaxy S9 | S9+

@Damienw1: Not sure if you (or the other guys) have sent any via the Members app yet, but the software team have requested some error report log files to be sent their way on this one.


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Explorer
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Galaxy S9 | S9+

@AntSwrote:

@Damienw1: Not sure if you (or the other guys) have sent any via the Members app yet, but the software team have requested some error report log files to be sent their way on this one.


I have just sent one Ant Not sure about the others 

 

Thanks 

First Poster
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Galaxy S9 | S9+

 Hi, read on another site this solution and this worked for me :smiling-face:

Go to settings -> Notifications -> Advanced (top right) -> Advanced Notification Settings -> Contacts

Then click on default, missed calls and voicemails seperately and change the importance and sound etc.

This has worked for me, I hope it works for everyone else.

Explorer
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Galaxy S9 | S9+

Is there any update on this yet Ant? 

 

Thanks 

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Apprentice
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Galaxy S9 | S9+
Hi I'm also getting this issue not ideal but if you download the official hiya caller Id and spam app from play store which I believe is software integrated into the official samsung phone app you will get missed phone call notifications back till an official fix and full caller id and spam protection
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Explorer
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Galaxy S9 | S9+

@scott2923 wrote:
Hi I'm also getting this issue not ideal but if you download the official hiya caller Id and spam app from play store which I believe is software integrated into the official samsung phone app you will get missed phone call notifications back till an official fix and full caller id and spam protection

Thank you just downloaded it and tried it but now I seem to have a hiya notification all the time that I can't get rid of is there something I'm doing wrong? 

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Explorer
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Galaxy S9 | S9+

I had the same issue however fixed mine by going to the status bar settings and turning off "show recent notifications only" having that switched on only shows the most recent 3 notifications, also i have the edge lighting and led indicator turned on for notifcations, hopefully this helps you all.

20180417_233735.jpg

 

 

Apprentice
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Galaxy S9 | S9+

Screenshot_20180418-063502_Hiya.jpg

 

Here is a screen shot of my hiya call settings within the hiya app see if yours are the same I get the large purple notification when missed call which disappears when I tap on it or if you mean the white hiya notification this also disappears when I  acknowledge seeing the missed call.

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