Support

Open search

S9 clear view not working

Highlighted
SOLVED
Apprentice

Hi 

Ever since I received a software update last night my phone no longer recognises the official clear view case that has worked for months, I have restarted it several times but still no joy. Does anyone have any ideas?

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Hi 

 

I got it working by turning off the phone for 5 mins.

 

Thank for replying 

View solution in original post

75 REPLIES 75
Highlighted
Superuser I
Superuser I

Can you try your case on another Samsung phone as a process of elimination. 

Are the preference settings in your phone regarding the case available to see etc if relevant. 

 

 

 

 

My advice comes from being a UK Samsung Phone User.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

Highlighted

Hi 

 

I got it working by turning off the phone for 5 mins.

 

Thank for replying 

View solution in original post

Highlighted

Same case, but solution not worked for me 😞

Highlighted
Apprentice

Go into settings,

Lock screen,

Always on, 

Display Mode - Show always

 

Highlighted

a same problem to me. My S9 do not recognize genuine clear view cover after update on android pie. Cover  properly working on oreo, checked on my wife's phone.

Highlighted
Same problem with note 9 with pie 😞
Highlighted

I had the same problem, but I find this one solution. Go to the menu setting, general management, reset, reset settings to their defaults. Wait until your phone restart automatically and after that it should be fixed by now.. 

Highlighted

I tried this method but still not working

Highlighted

I am try with factory reset, but sill don't working

 

Top Liked Authors