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S9+ call volume low

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Received the S9 today still setting things up but noticed the in call volume very low. 

I have the call volume up of course......

 

Anyone else have this issue? 

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Created an account just to say thank you! This worked for me. I tried rubbing alcohol, toothbrush etc. and nothing worked! Tiny sewing needle, poked each hole and boom, volume is super loud again! 

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New Member

My call volume  is low , I have the volume turned up to high, but still having a hard time hearing the other person

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Legend!!
Volume perfect again, cheers.

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Hi @JonahN86  Can I confirm if it was the sewing needle that sorted the volume out on your device.    Some customers have found checking the Accessibility options , specifically the Mono Audio  provided a solution.  By Going to Settings, Accessibility- Hearing enhancements- Turning Mono Audio On.   However seems this does not work  universally.

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