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Problem with s9

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I seem to be having problems unlocking my phone or even pressing the on off button and it seems to be after I put my phone in its wallet and hence blocking the proximity sensor. When I take the phone out it's pouch and touch fingerprint sensor it does nothing and touch screen or press on off and it does nothing quite often for numerous seconds and when it finally unlocks the camera comes up on the screen

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Moderator
@JayCo: Although it's not ideal please can you remove the phone from its case/cover to see if the issue persists? If not then the problem is likely stemming from the cover itself in which case I recommend speaking with the retailer to discuss your options regarding a refund or replacement. Regarding the camera issue, if you go to Settings > Advanced Features > Quick Launch Camera and disable this option, does this prevent the phone from launching the app when you unlock it?
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