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Pictures and video error

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New Member

On my S9+ My pictures and videos become inaccessible moments after they are recorded. The preview becomes an exclamation mark, when I click the videos, it gives me an: unknown error, Fail to play video. Pictures do not display.

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3 REPLIES 3
Moderator
Moderator

Hi @ChelobizAre your pictures saved to a memory card? 

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same is happening with me and yes my pics are stored in memory card. please help me to retrive my pics they are very important for me 😞 

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New Member

Same issue facing



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