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Original topic:

No Alarm Sound?

(Topic created on: 11/03/19 13:40)
Apprentice
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Galaxy S9 | S9+

Hi,

 

I have been experiencing some issues after the One UI update.

 

Some times the Alarm sound does not go off, the phone just vibrates. Even if I try changing to a different sound there is no sound.

 

I have checked that the volume is turned up.

 

Is anyone else having this issue? 

 

The only way I know how to fix this is to restart the phone which is quite annoying as I only realise there is no sound when the phone vibrates and it actually wakes me up otherwise I just sleep through the alarm as there is no sound. 

 

 

 

99 REPLIES 99
Observer
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Galaxy S9 | S9+

I'm about to start looking into other devices. I'm tired of the updates that cause more problems than they fix. By the time you figure out what all has to be reset, there's another update. You're inspiring me to buy a new phone, Samsung. Just not one made by you.

First Poster
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Galaxy S9 | S9+

I had same problem. Go to an alarm time & tap on it. It will bring up a menu. Look under notifications, if it says silent,pick a sound then save it. Your alarm sound will be back.

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New Member
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Galaxy S9 | S9+

the same problem 

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First Poster
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Galaxy S9 | S9+

I have the same problem the last year after every update. I'm getting an "alarm not working during a call" error message, except I'm not talking to anyone on the phone while sleeping. Samsung brazenly told me that I had to do factory reset before each update, maybe I should buy an  iPhone.

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Observer
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Galaxy S9 | S9+

I have been having same issue only fix I have found is restart phone. I have noticed when using the volume down button on phone it will only pull call volume and that's when it's not working.. restart and volume down works perfectly. Please Samsung get this fixed.

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Troubleshooter
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Galaxy S9 | S9+

@WandaMcAulry wrote:

I have been having same issue only fix I have found is restart phone. I have noticed when using the volume down button on phone it will only pull call volume and that's when it's not working.. restart and volume down works perfectly. Please Samsung get this fixed.


Did anybody try to wipe the partition cache ? 

https://thedroidguy.com/2019/11/samsung-galaxy-note-9-safe-mode-wipe-cache-partition-and-reset-appli...

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New Member
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Galaxy S9 | S9+

I have the same issue. very annoying but not found a solution. Like the audio which stops working altogether, it makes the S10 feel buggy and not worth the money.

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First Poster
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Galaxy S9 | S9+

Had the same issue on the s9 and cant figure it out either. Intermittent.

 

Solution: I switched to the Google clock app instead of Samsung and has not happened since.

First Poster
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Galaxy S9 | S9+

I had same issue and just figured it out....

 

1 open clock app

2 click 3 vertical dots to enter settings

3 find "vibrate for alarms and timers"

4 de-select this option

 

Problem solved.

 

Hope this helps! 

New Member
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Galaxy S9 | S9+

This is the right solution.

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