I did q whole phone reset which did not work. Then I deleted my alarms and created new ones as well as cleared the cache and data from the Clock app in Settings. That worked for me.
I have deleted all alarms and created new ones, still didn't work. I cleared the cache, but not the data because of the warning that popped up about all files, settings, accounts and databases will be deleted.
I FAIL to understand why Samsung follows the policy : If it ain't broke, FIX it. The alarm clock on all previous phones was perfectly alright. It would change day and date along with the calendar. So if you reached for your phone on Thursday at 11 pm and keyed in 6 am, it would automatically understand that the alarm is set for Friday. The clock on the Note 9, DOES NOT CHANGE DAY AND DATE AUTOMATICALLY. SO IF YOU DON'T DO IT MANUALLY EACH TIME, THE ALARM DOESN'T RING AND WILL RING ONLY A WEEK LATER. THE MOST AWFUL ALARM ON SAMSUNG EVER THAT DESPERATELY NEEDS FIXING.
Hi, thanks. My alarm IS in sound mode. It still doesn't change the day and date automatically. So if today's Thursday, June 4 and If I set it for, say, 8 am (intending the next morning, ie Fri June 5), it sets itself to ring NEXT WEEK Friday!