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Network ? Mark

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My phone is fully functional however, it displays a question mark which asks  me to sign into my network. It still shows the same symbol after I log in. My network provider has said that there is a problem with the settings of the phone. The only problem is that my mobile data does not work however, I am still able to use wifi, receive incoming calls and make outgoing calls without any issues. My network provider has also provided me with a new sim card to try but its still the same issue. This issue occurred after I  installed the new software update. I tried inserting another sim card to see whether it works or not  and it completely works including the mobile date.My phone is fully functional however, it displays a question mark which asks me to sign into my network. It still shows the same symbol after I log in. My network provider has said that there is a problem with the settings of the phone. The only problem is that my mobile data does not work however, I am still able to use wifi, receive incoming calls and make outgoing calls without any issues. My network provider has also provided me with a new sim card to try but its still the same issue. This issue occurred after I installed the new software update. I tried inserting another sim card to see whether it works or not and it completely works including the mobile date.

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I can't see a "?" on that screenshot. Can you give more info?
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Superuser I
Superuser I

Hi @Swaran 

 

Yes I see the in your pull down notification shade next to android system notification.

 

What happens if you elect to clear the notification  ? i.e does it return ?

 

Does it show regularly ?

 

What happens if you tap on it ? 

Are you directed to anything ?

 

It's good that the phone is connecting ok but I appreciate your not wanting this popping up.

 

Looking at the hits from a Google Search there are quite a few threads with tips and advice in.

Your not alone with this it seems.

 

One is Here. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 

My advice comes from being a UK Samsung Phone Owner.
I have no affiliation with Samsung.

Current Phone ~

Samsung Note 10 Plus 5G _256Gb >_ Samsung One Ui 2.5/ Android 10.

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Try Settings, connections, mobile networks, do an automatic search. It will take a few minutes to do its thing. Perhaps you can report back?
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