11-11-2019 07:32 AM
I've been using my s9 plus for past a year and it was all good so far .but now I'm started experiencing a problem with the screen. When I turn the screen off and turn on immediately, the display flickers and a color change is there and when I keep screen off for 5 sec or more and then turn on. My display is normal and when using, there is no issue at all. The only issue is when screen off and turn on immediately..
Does anybody experienced this before ? Or am I the first to have this weird....
Feel like moving out of Samsung now
10-04-2020 10:59 PM - last edited 10-04-2020 11:00 PM
Hello, has anyone found a solution for it?
Can someone verify if it's software or hardware issue?
For now I use the AOD "solution" for avoiding the flickers, but I really don't think it's a long term solution.
Thank!
10-04-2020 11:03 PM
10-04-2020 11:19 PM
The Always on display.
Apperantly, as long as the AOD is on, if you push the power button or finger print method, the flicking issue doesn't appear. That is how I use the phone since this issue arrived. Let's you wait 3 sec between turning the screen on, but it's still working...
10-04-2020 11:23 PM
10-04-2020 11:26 PM
10-04-2020 11:31 PM
21-04-2020 07:22 PM - last edited 21-04-2020 07:58 PM
WARNING:
Samsung released 1 or 2 days ago a new update and now the green lines are GONE. edit: I live in Portugal.
WHAT A BUNCH OF INCOMPETENT *****S at customer support, always saying I HAD to replace hardware!!! I am really glad I didn't, I was Sure this was on samsung side. Also, the mods on these forums are ABSOLUTELY WORTHLESS and provide ZERO benefit to the community.
FOR SHAME SAMSUNG!!! YOU SHOULD FINANCIALLY COMPENSATE EVERYONE WITH THIS ISSUE, MONTHS OF PROBLEMS WITH MY PHONE BECAUSE OF YOUR INCOMPETENCE AND ZERO WORDS FROM YOUR PART.
FOR SHAME. BUYING SAMSUNG??? NEVER AGAIN!!
21-04-2020 07:41 PM
I just checked my phone and found no new update. Please how did you do yours?
Thank you.
21-04-2020 07:49 PM - last edited 21-04-2020 07:50 PM
I think samsung doesn't release updates all at once. I live in Portugal. Depending on your country, this may be different, even different updates if not mistaken..
I just had an update show up on my phone, haven't done anything elsewhere.
21-04-2020 07:56 PM
My S9 does not have an update. I wonder where the last poster who updated is living.