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Language problem on Samsung Members

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Apprentice

Hello!

The default set language in Samsung Members is French, I do not speak French, I speak English. How can I change the default language to English, I keep getting News in French.

Thank you in advance!

58 REPLIES 58
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First Poster

Count me in too, live in UK, purchased device in UK samsung apps French..... Hopefully they sort it  all settings say ukScreenshot_20190721-164914_Inbox.jpg

 

Screenshot_20190721-164839_Samsung Health.jpg

 

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Superuser I
Superuser I

 

 

Can you check if it change something when you Log-In VIA Samsung Internet Forum and choose (set-up)  English from there ? Anyway, you can follow the forum from Internet, this is what i do...

 

https://eu.community.samsung.com/t5/English/ct-p/uk

 

Screenshot_20190721-235123_Chrome.jpg

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Apprentice
Language already set to English. According to reply from Samsung this can not be changed as it is the default language from where the phone was originally sourced from. I do not see why Samsung can not do a firmware update to fix it. It surely is not that difficult. Or they will not. Poor customer service.
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First Poster

I still have the problem of Portugese being the unchangeable language. I find it unacceptable that this is so. You have to have a way of changing it.

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First Poster

I visited the samsung store in the UK and the 'engineer's' there have never seen anything like it 

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Observer

I bought the phone from UAE and it was perfectly fine them i had to go for a trip to Russia and when i came back everything in tips was is Russian 

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First Poster

interesting. did you update any software while you were in russia?

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First Poster

did you put a russian sim card in?

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Observer

Yes i added the Russian Sim to my UAE sim

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New Member
Everyone, this helped me out with the same problem you are all facing.

https://www.youtube.com/watch?v=iXkLV_0MKIM.
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