Support

Open search

knox 0x1

Highlighted
First Poster

How do I get knox back to 0x0

19 REPLIES 19
Highlighted
Moderator
Moderator
HI @tonybig666

Have you installed any custom ROMs or software onto the phone? If so then I'd recommend checking the developers notes for the necessary steps to remove it or, alternatively, you can perform a factory reset on the device to return it to its default settings. Please be aware that this will remove all personal data from the device therefore please make sure to back up your data to an external source such as Smart Switch on your home computer. https://www.samsung.com/us/support/owners/app/smart-switch.
Highlighted
First Poster
No ROMs or software only had phone 2weeks last owner told me phone just back from samsung as screen was faulty
Thanks Tony
Highlighted
Moderator
Moderator
If you go to Settings > About Device (sometimes called 'About Phone' > Status and scroll down to 'Device Status', what does it say? If the status says anything other than 'Official' then there is unauthorised software on the device, in which case I recommend proceeding with a factory reset as advised above.
Highlighted
First Poster
Checked that says official
Highlighted
Moderator
Moderator
Although it isn't ideal please perform a factory data reset on your phone, making sure to back up any data to Smart Switch on your home computer. This should return the Knox status to 0x0: https://www.samsung.com/us/support/owners/app/smart-switch
Highlighted
First Poster
Thanks will do over the weekend
Highlighted
First Poster
Well that's a factory reset done no chance to the knox going to try another reset and see if there is any change
Highlighted
First Poster
Another reset no change still 0x1 any body any ideas
Highlighted
Superuser I
Superuser I

As far as I'm aware once Knox is tripped it triggers an e-fuse meaning it's permanent. 

 

Factory Resetting takes the phone back to it's last firmware update.

 

See xda-developers.com/galaxy-s8/help/resetting-knox-trip.

 

 

My advice comes from being a UK Samsung Phone User.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

Top Liked Authors