07-02-2019 04:29 AM - last edited 07-02-2019 04:31 AM ) in
Galaxy S9 | S9+The title says it all. The UI is okay to deal with but some of the new features are terrible. I've had my S9 for about 8 months now, and I've never had any problems with it TIL NOW. Closing the apps feature is so complicated, you have to swipe up instead of swiping left or right which is more difficult to do if you're using one hand! The End Call feature isn't there! The photos on my people edge look pixelated! And my clock is on the upper left hand corner, which is very annoying and you can't do anything in the settings to fix it! Fix thisss!!!
Pisteng yawa!
02-03-2019 09:08 AM in
Galaxy S9 | S9+https://www.facebook.com/SamsungAustralia/
Click posts then visitor posts and read the responses from Samsung. Most are "we are sorry you feel this way" or "hopefully you'll get used to it soon" absolutely appalling considering the overwhelmingly negative feedback! Post on their wall or send message directly.
02-03-2019 09:15 AM in
Galaxy S9 | S9+02-03-2019 11:05 AM - last edited 02-03-2019 11:05 AM ) in
Galaxy S9 | S9+So basically, they're saying get used to it, because they just don't care about all the negative feedback, and they're not going to bother doing to do anything about it!
What kind of customer service is that?!
I wonder how many customers this will lose them in the long run, I can't see many getting another Samsung after this!
02-03-2019 12:29 PM in
Galaxy S9 | S9+#dowhatyoucant @Samsung #Samsung seems like an appropriate hash tag.....as there is now a lot I cant do with my S9 after the upgrade. So far no responses besides "you will get used to it". Huh! I will not be ugrading to the S10 and where possible will not be recommending Samsung to anyone I know as your after purchase customer service is non-existent.
a rant i posted to my facebook page..... I am so over this but I am stuck to my S9 for another year and 4 months!!!
Oh yes, and battery life is now useless....my S9 has become a gloried landline as I have to keep plugging it in to charge!
02-03-2019 12:38 PM in
Galaxy S9 | S9+A lot of people are experiencing problems with their battery life after the update. Is Samsung's answer to that, "hopefully you'll get used to it", as well?
02-03-2019 04:46 PM in
Galaxy S9 | S9+The icons do make the phone look like a child's toy!
I also hate bixby. It's usless and annoying.
02-03-2019 06:31 PM in
Galaxy S9 | S9+03-03-2019 04:29 AM - last edited 03-03-2019 04:31 AM ) in
Galaxy S9 | S9+And... I'm back on my carriers Oreo through the use of Odin with a warranty that's still intact (Warranty Void: 0 (0x0000). I have also gone ahead and disabled update notifications with a package disabler. I should not have to do these things. This was such a great phone and UX/UI on Oreo...
Good job Samsung, I'm very disappointed that you're now just another company that I have to be weary of when it comes to updates. Especially when I see things from the moderators with their damage control saying that the warranty will be invalid and future updates will not be compatible - this is incorrect.
03-03-2019 04:39 AM in
Galaxy S9 | S9+Try turning off the "direct call" setting to fix the calling during text issue.
03-03-2019 06:25 AM in
Galaxy S9 | S9+As far as Im concerned Samsung is just a garbage product now. I was going to preorder the S10 by Samsung but after this newest update that ruined my $700 phone I'm over it this is absolute garbage. Are you listening to your customers?#Samsung #garbage #samsungsgarbage #iphonesbetter