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Original topic:

Galaxy watch burnt at rest calories not syncing with S health app

(Topic created on: 13/02/19 17:23)
First Poster
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Galaxy S9 | S9+

I've having an annoying issue recently where the weight management item on my S health app always claims I'm at the goal for calories while my Galaxy watch says I'm way above (upwards of 500kcals too high). I tracked this down to what appears to be a difference in the burnt calories at rest between the watch and my S health app where the watch vastly underestimates my at rest calories.

 

Why does the watch do this separately and is there a way to fix this so that the weight management calories are the same on my Galaxy watch and the S health app?

9 REPLIES 9
Apprentice
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Galaxy S9 | S9+

I'm having the same issue Samsung Health is different by about 100 KCal cannot get them to sync. Galaxy S9 & Galaxy Watch! Bit annoying

First Poster
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Galaxy S9 | S9+

Sme here too and also at a loss as to why...

Apprentice
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Galaxy S9 | S9+

I actually disabled MyFitnessPals ability to write Food information & Food intake and they are now syncing! Bit annoying as it means I have to add calories manually after adding them up in MFP . MFP has been acting up with syncs the last few days doubling up my food intake and multiple duplicates of cycling exercises I have requsted help from them

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New Member
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Galaxy S9 | S9+

Exactly the same issue here! Bizarre. Please someone from Samsung solve this for us 

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Observer
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Galaxy S9 | S9+

I have the same issue. It's annoying. Weight management and calories tracking are the main reasons I got the galaxy watch. On my watch I am over the calorie limit, on my phone I am under. Samsung... can we bother your highnesses with this problem. Not one answear in 2 months...

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Explorer
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Galaxy S9 | S9+

I had this problem too and samsung are a nightmare to talk to as they are no help. I identified the problem to be that the watch matches the active time calories within the samsung health app rather than matching the weight Managment calories. Annoying as I will have 7 blue days on the phone but they could be red on the watch

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First Poster
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Galaxy S9 | S9+

Exactly the same problem here  Have contacted Samsung but no response! 

First Poster
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Galaxy S9 | S9+
Hi - did you get any joy with MFP. I've found the same issue but like you said it's a pain having to double account calories!
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Apprentice
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Galaxy S9 | S9+

Not any help other than they said they were aware of some issues with multiple duplicates of exercise. MFP seems to be the common issue though with the way it syncs information from my various apps!

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