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Don't Update to One UI/Pie!!!!!


I really wish I could turn back time and undo the frickin' damage I have done to my £800 S9+ 

I implore people to wait - as the One UI/Pie update I downloaded and installed last night is horrendous!!!


Issues noticed within 12 hours of the update.  


  1. The awesome little navigation bar that used to autohide, but appear when you swipe - has been taken away completely!  Now you either have some incredibly ugly icons, or horrible grey lines at the bottom.  Urg!  So I turned the icons off, and now it's a total guessing game for where I'm swiping and for what.  Because the pop up menu has been 'upgraded' and now doesn't pop up anymore - at all.  So - lose precious screen estate or gain it all but swipe randomly and hope for the best.  Ridiculous.
  2. Bixby - that evil data whore of an app - what a piece of *****.  The button is on the wrong side of the phone for most users, and every time you want to take a picture or watch TV - you inexplicably end up pressing the stupid frickin Bixby button.  Thanks Bixby - for interrupting my viewing when I simply want to turn the volume down.  Thanks Bixby - for getting in the way when trying to capture precious moments using the otherwise amazing camera....and losing the moment because I accidentally squeezed you for more than a microsecond - call that a long press???   Before this One UI update, users were forced to sign up for samsung account they don't want or need, to be able to simply disable that stupid button.  Until they long pressed it.  Or accidentally swiped too far left on their screens.  I hate Bixby - and to make it permanently switched on in the new update is just a kick in the teeth.  If users could remap the button, or better still turn it off completely, I'm wondering how many will!

  3. The updated has totally screwed up the menus and keyboard.  I bought the S9+ for the huge screen and ability to see lots of information on one screen.  Well thanks Samsung - your new update put that awesome quality in the bin.  Now you get over a 3rd of each screen taken up with a huge empty box with huge letters saying Settings Is this really necessary!!!!?
  4. Samsung has screwed up the multiwindow function.  Completely - broken.  You used to be able to swipe from the corners and sides to resize almost anything you were looking at or using.  I used to have 3 or 4 at a time.  Loved it.  Now broken.  There is a workaround - but you have to use the new (and awful) task manager.  

  5. The new task manager/recent apps.  Now it's not just more difficult to actually find the button without a huge hideous icon, grey line, or no menu at all, when you do get it, it very unhelpfully fills the whole screen with a preview of the app - you were *last* looking at.  Try it (those who've been afflicted by this crappy update) - see how annoyingly it spins to the app you last used.  Not the one you were just on.  Before the update - the last app you looked at was on top, and you could easily and smoothly flip through all the others like a deck of playing cards.  Not any more.  Broken.  Oh - and if you want multiscreen - you have to click the icon on the app in the preview.  BUT GUESS WHAT!  ***IT'S****BROKEN****  Yes indeed - click on split screen and your app gets shoved to the top of the screen.  Can't see it - can't use it - can't close it - no matter how many times you click on the unhelpful X button.  So let's try multiscreen.  Nope - let's try Pop Up.  Ahh - finally - now we get a screen we can move about - but wait - it limits the size to a box way too large and square.  Before the update - it was a nice small rectangle - perfect for watching TV and playing chess.  Can't do both anymore.  Can't multitask anymore.  Thanks Samsung.

  6. Did I mention how ***** Bixby is?

  7. Yes - there's more - Samsung have ruined the keyboard layout - now there's a huge gap underneath - total
    waste of screen space.Screenshot_20190207-113840_Chrome.jpg

  8. How about how they've screwed with the layout and settings of their previously fabulous camara app?  No longer are we treated to a lovely, simply intuatively named list of resolutions - now we have to mess about pressing extra buttons to get past all this tripe about aspect ratios.  Before - even the newest user to smartphones could see the best quality - is at the top - end of - no question - now they have to delve into multiple confusing submenus to get the best options.  Assuming they ever look again - used to be easy to get to.

  9. Hate what they've done with the way you choose photo formats - I use Pro 80% of the time - and now the menu keeps skipping past it because it's in the wrong place, and the wrong size font, with the wrong amount of spacing between the words.  ROLL BACK THE CHANGES!!!!
  10. I know - I'm bored writing this now - but I've also spent £800/$1,000 on a mobile phone less than a year ago - and now it's broken.  So on with the complaints.  Widgets are completely broken.  Screenshot_20190207-113920_Samsung Experience Home.jpg

    Can't add them, move them or delete them. See the white line around the app?  Can't move it to a new screen.  Can't resize it.  Can't delete it.  BROKEN!!!

  11. What else was there....ummm - yeah - I like the night mode.



245 REPLIES 245

With a few updates in April, Samsung raised the bootloader number from 2 to 3 and from 3 to 4 in some cases for most devices. Since the last Oreo booloader on those devices was 2, they got stuck. So for most devices, there is no rolling back to Oreo possible anymore.


If I got all of that right, Samsung forced an update on customers that deprived them of features they paid for and made in many cases their phone useless and ON TOP OF ALL THAT, when they saw their loyal customers were desperately trying to find a solution (solution they are not getting from the company because the company is not even responding), they decided to prevent their customers from rolling back to a previous version where the phone still had the features they paid for and the device was functional.


I was about to buy a Samsung S9 plus, because I really like the video camera. But what is the point in buying a Samsung phone if you will lose the features you want sooner or later and the company will remove or change features on your phone at will?


Android is highly customisable and you will probably be able to customise it to your liking. You can use GoodLock to customise some of the functionality of your device (or NiceLock if GoodLock is unavailable in your region), a custom launcher such as Nova Launcher or Apex Launcher, custom icon packs, and more! I hope you'll be able to find a solution!

First Poster

they aren't fixing it, they don't actually care about the customer, they care about what's in their pocket. But cmon samsung, the least you could do is leave well enough alone -_-....

First Poster

I must say, I love the Dark mode - and thats where it ends.


ONE UI is quite horrible in many ways, they broke the Camera app - its a HUGE IRRITATION to use now because i'm forever pressing the wrong things and it takes so much longer with the slider menus

The Phone dialier, contacts and recent - I have absolutely nothing good to say - it just sucks to find contacts fast, nothing is where its supposed to be.

Icons - Also hating the icon sets - hiddious.


I must agree with the original poster, he has many many valid points.   ONE UI clearly set out to make things easier, but it didn't.  Somethings are easier, but - can't say I like them at all - I fumble around trying to agree with it... but just am not after months of using it.  I will see how things progress with my next samsung Note - If the UI gets repaired, see how the UI gets changed... but, considering everything Samsung, I really dislike One UI, the cost of your hardware compared to what we get vs other brands - is it still worth it?  No, not really. - Not wowed!!


It's never getting that decent camera software back as the s10 came with One UI and the iphone clone camera software, our camera quality was actually better than the s10 camera is at the moment, Samsung have completely ruined selective focus on my s9, there's no difference between a auto shot and a selective focus shot anymore, it was so good for portrait pictures. 


We also didn't need a dedicated night mode because out of the box my s9 took amazing night shots. Now they are very noisy and look horrible. Apparently we are getting the night mode in an update 🙄


Apparently Samsung do this kind of ***** all the time with all their flagship phones.

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I am irate! I will never purchase Samsung again. What an *****ic move this was on their part. Total disregard for their customers. The phone I chose in the store is not the phone I now have after this *****ic update!
Well, at least they are doing something good for society, the deaf, dumb, and blind executives employ the mentally handiabled to to manage the product focus groups and do the programming.
First Poster

I find your list of issues to be intriguing. 

Since the update to OneUI on my Galaxy S9+, I haven't experienced any of the problems that you've described. Admittedly I haven't used a couple of the features that you've mentioned, but I have used most of them without any issue whatsoever. 


Mine is a stock S9+, as supplied without any modifications. Some of the problems that you describe sound as though they are "theme" related. I have discovered that after any software/UI update, if the has been any sort of theme applied/configured on the device, various "display" and "usability" problems develop until you switch to a new theme before respecting your previous theme (for some reason, simply "reapplying" the theme doesn't always fix the issues).


I hope that it's literally just a theme related issue and you can restore usability of your device easily. 


Bixby is annoying, as is the Bixby button, but even on a stock device with OneUI, you can easily configure it in such a way that the problems that you've described do not happen (assigning different tasks to the button press & double press options, disabling the majority of Bixby functions - I actually forget that there is Bixby on my device for how unobtrusive it is now that I got the settings sorted).


Following the update to OneUI, I did need to spend a bit of time going through all the settings and configuration options, bit that's to be expected after updating to a completely new OS  UI front end.


I strongly believe that 95% of the problems that you listed can actually be cured if you spend a bit of time adjusting your settings after you've completed the process of changing the theme. 

yeah. Tried factory reset on last Galaxy Tab A tablet. No good. Just deletes the data and apps from tablet but doesn't bring it back to the old operating system. I'm in disgust about Android 9.0 as well plus to make things worse the ***** stupid big window that comes across the whole homescreen saying system update ready to install doesn't go away and Samsung doesn't let you mimimize the ***** window to continue working on the tablet and have to ***** reboot it every time to get that *****ty window the hell off the homescreen and it also doesn't give you the option to permanently keep the notification away either. Hate this ***** plus they lie and tell it's a Google software update and that I have to contact Google about it then I contact Google about it and they tell me that they can't do anything and that I have to contact the manufacturer in Samsung about it
I agree and also bring back the vertically stacked multitask overview with the x button to close each app individually as well in the next update as well the option to get those crappy white borders the hek away from app icons on the homescreen and bring back the all important battery percentage option to turn it on. In Android 9.0 I would have to download power toggles from the play store app to get this featue back as the update doesn't have it already installed in their setting under status bar like Android 8.1 does. I'm extremely pissed off what they have done in the new updated Android 9.0 and want it changed back in the next update for real because I am also at that point of breaking and smashing my tablet on the floor or in someone's face as wel
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