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Don't Update to One UI/Pie!!!!!


I really wish I could turn back time and undo the frickin' damage I have done to my £800 S9+ 

I implore people to wait - as the One UI/Pie update I downloaded and installed last night is horrendous!!!


Issues noticed within 12 hours of the update.  


  1. The awesome little navigation bar that used to autohide, but appear when you swipe - has been taken away completely!  Now you either have some incredibly ugly icons, or horrible grey lines at the bottom.  Urg!  So I turned the icons off, and now it's a total guessing game for where I'm swiping and for what.  Because the pop up menu has been 'upgraded' and now doesn't pop up anymore - at all.  So - lose precious screen estate or gain it all but swipe randomly and hope for the best.  Ridiculous.
  2. Bixby - that evil data whore of an app - what a piece of *****.  The button is on the wrong side of the phone for most users, and every time you want to take a picture or watch TV - you inexplicably end up pressing the stupid frickin Bixby button.  Thanks Bixby - for interrupting my viewing when I simply want to turn the volume down.  Thanks Bixby - for getting in the way when trying to capture precious moments using the otherwise amazing camera....and losing the moment because I accidentally squeezed you for more than a microsecond - call that a long press???   Before this One UI update, users were forced to sign up for samsung account they don't want or need, to be able to simply disable that stupid button.  Until they long pressed it.  Or accidentally swiped too far left on their screens.  I hate Bixby - and to make it permanently switched on in the new update is just a kick in the teeth.  If users could remap the button, or better still turn it off completely, I'm wondering how many will!

  3. The updated has totally screwed up the menus and keyboard.  I bought the S9+ for the huge screen and ability to see lots of information on one screen.  Well thanks Samsung - your new update put that awesome quality in the bin.  Now you get over a 3rd of each screen taken up with a huge empty box with huge letters saying Settings Is this really necessary!!!!?
  4. Samsung has screwed up the multiwindow function.  Completely - broken.  You used to be able to swipe from the corners and sides to resize almost anything you were looking at or using.  I used to have 3 or 4 at a time.  Loved it.  Now broken.  There is a workaround - but you have to use the new (and awful) task manager.  

  5. The new task manager/recent apps.  Now it's not just more difficult to actually find the button without a huge hideous icon, grey line, or no menu at all, when you do get it, it very unhelpfully fills the whole screen with a preview of the app - you were *last* looking at.  Try it (those who've been afflicted by this crappy update) - see how annoyingly it spins to the app you last used.  Not the one you were just on.  Before the update - the last app you looked at was on top, and you could easily and smoothly flip through all the others like a deck of playing cards.  Not any more.  Broken.  Oh - and if you want multiscreen - you have to click the icon on the app in the preview.  BUT GUESS WHAT!  ***IT'S****BROKEN****  Yes indeed - click on split screen and your app gets shoved to the top of the screen.  Can't see it - can't use it - can't close it - no matter how many times you click on the unhelpful X button.  So let's try multiscreen.  Nope - let's try Pop Up.  Ahh - finally - now we get a screen we can move about - but wait - it limits the size to a box way too large and square.  Before the update - it was a nice small rectangle - perfect for watching TV and playing chess.  Can't do both anymore.  Can't multitask anymore.  Thanks Samsung.

  6. Did I mention how ***** Bixby is?

  7. Yes - there's more - Samsung have ruined the keyboard layout - now there's a huge gap underneath - total
    waste of screen space.Screenshot_20190207-113840_Chrome.jpg

  8. How about how they've screwed with the layout and settings of their previously fabulous camara app?  No longer are we treated to a lovely, simply intuatively named list of resolutions - now we have to mess about pressing extra buttons to get past all this tripe about aspect ratios.  Before - even the newest user to smartphones could see the best quality - is at the top - end of - no question - now they have to delve into multiple confusing submenus to get the best options.  Assuming they ever look again - used to be easy to get to.

  9. Hate what they've done with the way you choose photo formats - I use Pro 80% of the time - and now the menu keeps skipping past it because it's in the wrong place, and the wrong size font, with the wrong amount of spacing between the words.  ROLL BACK THE CHANGES!!!!
  10. I know - I'm bored writing this now - but I've also spent £800/$1,000 on a mobile phone less than a year ago - and now it's broken.  So on with the complaints.  Widgets are completely broken.  Screenshot_20190207-113920_Samsung Experience Home.jpg

    Can't add them, move them or delete them. See the white line around the app?  Can't move it to a new screen.  Can't resize it.  Can't delete it.  BROKEN!!!

  11. What else was there....ummm - yeah - I like the night mode.



245 REPLIES 245
In this case I assume that your phone isn't bricked (Aka: Broken) but that you simply don't like the update (Which is fine :smiling-face: ).

Just so you know: Samsung UK is not equipped to deal with US Costumers, for that its best to go though Samsung US:

Besides, I doubt that any answer you get on this community is legally binding in the US (Considering Samsung made it clear that this community is intended for an UK Audience only):

Its just that if you wish to get proof for a case I think its better to deal with Samsung US itself.

Once again I wish you the best of luck with the lawsuit, I personally highly doubt that it will be successful (But it is the US so you never know what kind of crazy things happen there with lawsuits so meh, it happens).

Do you perhaps have some feedback about things you don't like about the update? What would you change yourself and how?
First Poster

I don't like the look either. It's terrible and childish! Why change something that works fine, just because you are releasing a new phone with a new Andoid OS and then want to change everything... It's stupid, otterly stupid!


Its trying to push the update to my s8... i hate the look of the camera app as it looks like the same shoddy apple design, along with other things.

This post solidify that, thanks.

Does anyone know how to permanently stop the update push?


how do you disable updates? 

I just heard some news, that Samsung will be issuing an update towards the end of the month. The person at tmobile did not have any detailed information as to how in-depth it might be or what it would fix.  They just said that it appears that Samsung might have heard our cries.  We will see just how much, or at all. 

@TH3ROY    here is the baseband version.. Also I see under Software Version 9 .. so I'm stuck?

I just wanna keep the old camera app. The Apple-like design is terrible!

First Poster

Despite all the hate, i wanted to try the new version. Because I'm like this, discovering new things is part of my design. And i did. And i was surprised because it's the best thing that I ever done! The battery os fine, the new ui is so ***** cool and there are lot of awesome new features. And most of the things you mentioned are easily avoidable: like the keyboard, bixby, nav bar... i find the new features smart and intuitive. The big text in the menus is made so you can use your phone with one hand, if you scroll down it will be like before. That's not a problem in my perspective. To be honest, I think that you went hard on this one, making the update to be underrated. 

New Member

Certainly agree with the comments. Why does Contacts start with almost half the screen wasted telling me my name  I already know that. 

Why also have high resolution screens and use icons that look like a child drew them. 

Not being able to quickly switch the camera to video is also another backward step  

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