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Don't Update to One UI/Pie!!!!!


I really wish I could turn back time and undo the frickin' damage I have done to my £800 S9+ 

I implore people to wait - as the One UI/Pie update I downloaded and installed last night is horrendous!!!


Issues noticed within 12 hours of the update.  


  1. The awesome little navigation bar that used to autohide, but appear when you swipe - has been taken away completely!  Now you either have some incredibly ugly icons, or horrible grey lines at the bottom.  Urg!  So I turned the icons off, and now it's a total guessing game for where I'm swiping and for what.  Because the pop up menu has been 'upgraded' and now doesn't pop up anymore - at all.  So - lose precious screen estate or gain it all but swipe randomly and hope for the best.  Ridiculous.
  2. Bixby - that evil data whore of an app - what a piece of *****.  The button is on the wrong side of the phone for most users, and every time you want to take a picture or watch TV - you inexplicably end up pressing the stupid frickin Bixby button.  Thanks Bixby - for interrupting my viewing when I simply want to turn the volume down.  Thanks Bixby - for getting in the way when trying to capture precious moments using the otherwise amazing camera....and losing the moment because I accidentally squeezed you for more than a microsecond - call that a long press???   Before this One UI update, users were forced to sign up for samsung account they don't want or need, to be able to simply disable that stupid button.  Until they long pressed it.  Or accidentally swiped too far left on their screens.  I hate Bixby - and to make it permanently switched on in the new update is just a kick in the teeth.  If users could remap the button, or better still turn it off completely, I'm wondering how many will!

  3. The updated has totally screwed up the menus and keyboard.  I bought the S9+ for the huge screen and ability to see lots of information on one screen.  Well thanks Samsung - your new update put that awesome quality in the bin.  Now you get over a 3rd of each screen taken up with a huge empty box with huge letters saying Settings Is this really necessary!!!!?
  4. Samsung has screwed up the multiwindow function.  Completely - broken.  You used to be able to swipe from the corners and sides to resize almost anything you were looking at or using.  I used to have 3 or 4 at a time.  Loved it.  Now broken.  There is a workaround - but you have to use the new (and awful) task manager.  

  5. The new task manager/recent apps.  Now it's not just more difficult to actually find the button without a huge hideous icon, grey line, or no menu at all, when you do get it, it very unhelpfully fills the whole screen with a preview of the app - you were *last* looking at.  Try it (those who've been afflicted by this crappy update) - see how annoyingly it spins to the app you last used.  Not the one you were just on.  Before the update - the last app you looked at was on top, and you could easily and smoothly flip through all the others like a deck of playing cards.  Not any more.  Broken.  Oh - and if you want multiscreen - you have to click the icon on the app in the preview.  BUT GUESS WHAT!  ***IT'S****BROKEN****  Yes indeed - click on split screen and your app gets shoved to the top of the screen.  Can't see it - can't use it - can't close it - no matter how many times you click on the unhelpful X button.  So let's try multiscreen.  Nope - let's try Pop Up.  Ahh - finally - now we get a screen we can move about - but wait - it limits the size to a box way too large and square.  Before the update - it was a nice small rectangle - perfect for watching TV and playing chess.  Can't do both anymore.  Can't multitask anymore.  Thanks Samsung.

  6. Did I mention how ***** Bixby is?

  7. Yes - there's more - Samsung have ruined the keyboard layout - now there's a huge gap underneath - total
    waste of screen space.Screenshot_20190207-113840_Chrome.jpg

  8. How about how they've screwed with the layout and settings of their previously fabulous camara app?  No longer are we treated to a lovely, simply intuatively named list of resolutions - now we have to mess about pressing extra buttons to get past all this tripe about aspect ratios.  Before - even the newest user to smartphones could see the best quality - is at the top - end of - no question - now they have to delve into multiple confusing submenus to get the best options.  Assuming they ever look again - used to be easy to get to.

  9. Hate what they've done with the way you choose photo formats - I use Pro 80% of the time - and now the menu keeps skipping past it because it's in the wrong place, and the wrong size font, with the wrong amount of spacing between the words.  ROLL BACK THE CHANGES!!!!
  10. I know - I'm bored writing this now - but I've also spent £800/$1,000 on a mobile phone less than a year ago - and now it's broken.  So on with the complaints.  Widgets are completely broken.  Screenshot_20190207-113920_Samsung Experience Home.jpg

    Can't add them, move them or delete them. See the white line around the app?  Can't move it to a new screen.  Can't resize it.  Can't delete it.  BROKEN!!!

  11. What else was there....ummm - yeah - I like the night mode.



245 REPLIES 245

Has anyone heard a peep refering to a patch, fix, or rollback?

I was hoping someone got the ball rolling on a law suit.

Had one member tell me to go buy an Iphone. GRRRRRR. My Note 9, the Note series is/was a useable easy to configure tool, now it is more like a $1200 paperweight, or door-stop if you prefer. Wheel chock, table leveler,,,, (insert your description here)

@Maxozone wrote:
Had one member tell me to go buy an Iphone. GRRRRRR. My Note 9, the Note series is/was a useable easy to configure tool, now it is more like a $1200 paperweight, or door-stop if you prefer. Wheel chock, table leveler,,,, (insert your description here)

Haven't you reinstalled oreo yet? Sure you were on about it a while ago. 


Problem with the whole law suit idea is you agree to the software updates when you first get your phone. There's one of the screens during setup where you accept it. You basically give them freedom to install what they like. 




Yes, I was on with it until I got more warnings about it and what I may do to the phone. I was warned that Samsung did something with that update that set one up for failure if the attempt was made to roll back to Oreo.  My carrier asked me to wait afew more months to see if public pressure compels Google to make some patches. A rep from T-Mobile said that they had been having some high-level discussions concerning it because of a high rate of returns, slumping sales, troubleshooting time from customers who are stuck.

Granted we do agree to some software(security) updates, however I could not have imagined that Google/Samsung would have made such a sweeping firmware/software alteration. It appears to some that Google has decided that "Thou shalt all look and operate the same" why else would the name of the new UI be ONE?  I enjoy everyones input, I am saddened for the situation, thank you for reaching out to remind me. Cheers, Tim N 🙂 


No he is to dumb to realize that you can simply hit reboot and the device is restored to factory settings! 


Mate ring em up and email them . Im going them about my note 9 . Consumer Rights NZ is who im emailing as well. Stick it to them.  10 years ive been with samsung and now i guess its time to divorce from all their products not just phones. 

Just Browsing

Agreed.  I wish my concerns were the same as yours but sadly the new update all but bricked my phone.  Literally immediately after the update it begran freezing up.  Particularily if anyting accessed my camera.  It would lock up for like 5 inutes and need to be restarted to work.  Since then it has done that to me multiple times a day ever since and getting progresively more frequent.  Yesterday it officially froze up and wont even restart now.  Ive had it 4 months.  infuriating. desperatly hoping for a new update that rolls back whatever this one did.  I see other people have had the same issues as me as well.   At this rate Ill need to replace it AND wont be able to go with Android if the update will only do this to my next phone as well.




add to the list the p.o.s. keeps dropping bluetooth, doesn't work for ***** with android auto (Pie was supposed to contain android auto wireless), drops calls, and generally sucks ass.  If Apple wasn't worse I'd change.


Great time for Microsoft to jump back in and save us.


Look what I got:

Subject: Post Removed
From: SamsungJace
Date: 04-30-2019 03:55 PM

Hello there,

This message is to inform you that a post of yours has been removed due to the fact that it did not progress the technical support of any of our devices. Please keep all future content inside the Get Help section to troubleshooting or relevant to the symptom at hand. We look forward to your continued engagement in the Community. Thank you for being the best part of Samsung!

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