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Don't Update to One UI/Pie!!!!!


I really wish I could turn back time and undo the frickin' damage I have done to my £800 S9+ 

I implore people to wait - as the One UI/Pie update I downloaded and installed last night is horrendous!!!


Issues noticed within 12 hours of the update.  


  1. The awesome little navigation bar that used to autohide, but appear when you swipe - has been taken away completely!  Now you either have some incredibly ugly icons, or horrible grey lines at the bottom.  Urg!  So I turned the icons off, and now it's a total guessing game for where I'm swiping and for what.  Because the pop up menu has been 'upgraded' and now doesn't pop up anymore - at all.  So - lose precious screen estate or gain it all but swipe randomly and hope for the best.  Ridiculous.
  2. Bixby - that evil data whore of an app - what a piece of *****.  The button is on the wrong side of the phone for most users, and every time you want to take a picture or watch TV - you inexplicably end up pressing the stupid frickin Bixby button.  Thanks Bixby - for interrupting my viewing when I simply want to turn the volume down.  Thanks Bixby - for getting in the way when trying to capture precious moments using the otherwise amazing camera....and losing the moment because I accidentally squeezed you for more than a microsecond - call that a long press???   Before this One UI update, users were forced to sign up for samsung account they don't want or need, to be able to simply disable that stupid button.  Until they long pressed it.  Or accidentally swiped too far left on their screens.  I hate Bixby - and to make it permanently switched on in the new update is just a kick in the teeth.  If users could remap the button, or better still turn it off completely, I'm wondering how many will!

  3. The updated has totally screwed up the menus and keyboard.  I bought the S9+ for the huge screen and ability to see lots of information on one screen.  Well thanks Samsung - your new update put that awesome quality in the bin.  Now you get over a 3rd of each screen taken up with a huge empty box with huge letters saying Settings Is this really necessary!!!!?
  4. Samsung has screwed up the multiwindow function.  Completely - broken.  You used to be able to swipe from the corners and sides to resize almost anything you were looking at or using.  I used to have 3 or 4 at a time.  Loved it.  Now broken.  There is a workaround - but you have to use the new (and awful) task manager.  

  5. The new task manager/recent apps.  Now it's not just more difficult to actually find the button without a huge hideous icon, grey line, or no menu at all, when you do get it, it very unhelpfully fills the whole screen with a preview of the app - you were *last* looking at.  Try it (those who've been afflicted by this crappy update) - see how annoyingly it spins to the app you last used.  Not the one you were just on.  Before the update - the last app you looked at was on top, and you could easily and smoothly flip through all the others like a deck of playing cards.  Not any more.  Broken.  Oh - and if you want multiscreen - you have to click the icon on the app in the preview.  BUT GUESS WHAT!  ***IT'S****BROKEN****  Yes indeed - click on split screen and your app gets shoved to the top of the screen.  Can't see it - can't use it - can't close it - no matter how many times you click on the unhelpful X button.  So let's try multiscreen.  Nope - let's try Pop Up.  Ahh - finally - now we get a screen we can move about - but wait - it limits the size to a box way too large and square.  Before the update - it was a nice small rectangle - perfect for watching TV and playing chess.  Can't do both anymore.  Can't multitask anymore.  Thanks Samsung.

  6. Did I mention how ***** Bixby is?

  7. Yes - there's more - Samsung have ruined the keyboard layout - now there's a huge gap underneath - total
    waste of screen space.Screenshot_20190207-113840_Chrome.jpg

  8. How about how they've screwed with the layout and settings of their previously fabulous camara app?  No longer are we treated to a lovely, simply intuatively named list of resolutions - now we have to mess about pressing extra buttons to get past all this tripe about aspect ratios.  Before - even the newest user to smartphones could see the best quality - is at the top - end of - no question - now they have to delve into multiple confusing submenus to get the best options.  Assuming they ever look again - used to be easy to get to.

  9. Hate what they've done with the way you choose photo formats - I use Pro 80% of the time - and now the menu keeps skipping past it because it's in the wrong place, and the wrong size font, with the wrong amount of spacing between the words.  ROLL BACK THE CHANGES!!!!
  10. I know - I'm bored writing this now - but I've also spent £800/$1,000 on a mobile phone less than a year ago - and now it's broken.  So on with the complaints.  Widgets are completely broken.  Screenshot_20190207-113920_Samsung Experience Home.jpg

    Can't add them, move them or delete them. See the white line around the app?  Can't move it to a new screen.  Can't resize it.  Can't delete it.  BROKEN!!!

  11. What else was there....ummm - yeah - I like the night mode.



245 REPLIES 245

I am replying to all of these in hopes they fix this turd. I will be going to different phone next time as well



Do you work for Samsung? Or just defending it?

- The only thing the big spaces are good for is either; you have bad eyesight, like gimiky things  or probably have a big phone (e.g. the plus) and thus having fingers that struggle to reach the top - however for those of us with the S8 or S9 the size is perfect and there is no reason to take-away 1/3 to 1/2 of the screen. For example I could see all alarms  on one page -now I need to scroll. Silly.

Something which took a simple click, now take multiple clicks or scrolling. Its like having had a fridge with a simple handle to open an see everything I have inside immediately, to having to firts push a butten, and then turn the handle on the ridge door, and once opened then move a sliding opaque shutter to see what I have in my fridge.

"The big text in the menus is made so you can use your phone with one hand, if you scroll down it will be like before." >> yes you can still get the info, but it requires extra swiping and makes the phone slower to use and less of a work ite, / less of a business tool.

( Not bashing you - so please dont be offended - but I think almost everyone on this forum disagrees and think the new UI sucks big time!)


Actually it makes smaller phones even less usefull - because now you have half your screen giving you useless white-space and telling you you are on e.g. Setting when you very well know you are because that is what you selected.

Kindergarten icons?

They went 100% apple-wannabe....


We can complain and ask forever. Bottom line is Samsung don't care. I've tried email, live chat, phoning tech help. Same answer every time. We're stuck with this awful rubbish now and they don't care or listen to unhappy customers


Search YouTube for restore Oreo from Pie, there are some very good tutorials explaining how to use third party apps to complete this. 


I have successfully returned to Oreo from Pie following one and can report no problems in 7 days since.


Carefully completely backup your phone first, I used the Smart switch app to backup to my PC and selected everything. Then carefully followed the instructions to download the correct Oreo version for my phone/region and used Odin to make the install.


Off course it is an unofficial route and Samsung do not support it. Anything you do is at your own risk.


Cant be anyworse than Oreo !!! i like Pie notification design myself. 


Maybe Samsung isn't for you! try Hawuie or another brand. 

Looks like you can get it all right here:
Which one of the others has all the features that the Note 9 had, including the stylus?

Android phone are all moving to pie anyway so they all look much the same. 

Some are keeping the extras like pro mode for video etc but yeh, looks wise they're all much the same. 

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