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Don't Update to One UI/Pie!!!!!


I really wish I could turn back time and undo the frickin' damage I have done to my £800 S9+ 

I implore people to wait - as the One UI/Pie update I downloaded and installed last night is horrendous!!!


Issues noticed within 12 hours of the update.  


  1. The awesome little navigation bar that used to autohide, but appear when you swipe - has been taken away completely!  Now you either have some incredibly ugly icons, or horrible grey lines at the bottom.  Urg!  So I turned the icons off, and now it's a total guessing game for where I'm swiping and for what.  Because the pop up menu has been 'upgraded' and now doesn't pop up anymore - at all.  So - lose precious screen estate or gain it all but swipe randomly and hope for the best.  Ridiculous.
  2. Bixby - that evil data whore of an app - what a piece of *****.  The button is on the wrong side of the phone for most users, and every time you want to take a picture or watch TV - you inexplicably end up pressing the stupid frickin Bixby button.  Thanks Bixby - for interrupting my viewing when I simply want to turn the volume down.  Thanks Bixby - for getting in the way when trying to capture precious moments using the otherwise amazing camera....and losing the moment because I accidentally squeezed you for more than a microsecond - call that a long press???   Before this One UI update, users were forced to sign up for samsung account they don't want or need, to be able to simply disable that stupid button.  Until they long pressed it.  Or accidentally swiped too far left on their screens.  I hate Bixby - and to make it permanently switched on in the new update is just a kick in the teeth.  If users could remap the button, or better still turn it off completely, I'm wondering how many will!

  3. The updated has totally screwed up the menus and keyboard.  I bought the S9+ for the huge screen and ability to see lots of information on one screen.  Well thanks Samsung - your new update put that awesome quality in the bin.  Now you get over a 3rd of each screen taken up with a huge empty box with huge letters saying Settings Is this really necessary!!!!?
  4. Samsung has screwed up the multiwindow function.  Completely - broken.  You used to be able to swipe from the corners and sides to resize almost anything you were looking at or using.  I used to have 3 or 4 at a time.  Loved it.  Now broken.  There is a workaround - but you have to use the new (and awful) task manager.  

  5. The new task manager/recent apps.  Now it's not just more difficult to actually find the button without a huge hideous icon, grey line, or no menu at all, when you do get it, it very unhelpfully fills the whole screen with a preview of the app - you were *last* looking at.  Try it (those who've been afflicted by this crappy update) - see how annoyingly it spins to the app you last used.  Not the one you were just on.  Before the update - the last app you looked at was on top, and you could easily and smoothly flip through all the others like a deck of playing cards.  Not any more.  Broken.  Oh - and if you want multiscreen - you have to click the icon on the app in the preview.  BUT GUESS WHAT!  ***IT'S****BROKEN****  Yes indeed - click on split screen and your app gets shoved to the top of the screen.  Can't see it - can't use it - can't close it - no matter how many times you click on the unhelpful X button.  So let's try multiscreen.  Nope - let's try Pop Up.  Ahh - finally - now we get a screen we can move about - but wait - it limits the size to a box way too large and square.  Before the update - it was a nice small rectangle - perfect for watching TV and playing chess.  Can't do both anymore.  Can't multitask anymore.  Thanks Samsung.

  6. Did I mention how ***** Bixby is?

  7. Yes - there's more - Samsung have ruined the keyboard layout - now there's a huge gap underneath - total
    waste of screen space.Screenshot_20190207-113840_Chrome.jpg

  8. How about how they've screwed with the layout and settings of their previously fabulous camara app?  No longer are we treated to a lovely, simply intuatively named list of resolutions - now we have to mess about pressing extra buttons to get past all this tripe about aspect ratios.  Before - even the newest user to smartphones could see the best quality - is at the top - end of - no question - now they have to delve into multiple confusing submenus to get the best options.  Assuming they ever look again - used to be easy to get to.

  9. Hate what they've done with the way you choose photo formats - I use Pro 80% of the time - and now the menu keeps skipping past it because it's in the wrong place, and the wrong size font, with the wrong amount of spacing between the words.  ROLL BACK THE CHANGES!!!!
  10. I know - I'm bored writing this now - but I've also spent £800/$1,000 on a mobile phone less than a year ago - and now it's broken.  So on with the complaints.  Widgets are completely broken.  Screenshot_20190207-113920_Samsung Experience Home.jpg

    Can't add them, move them or delete them. See the white line around the app?  Can't move it to a new screen.  Can't resize it.  Can't delete it.  BROKEN!!!

  11. What else was there....ummm - yeah - I like the night mode.



245 REPLIES 245
Sam mobile mate YouTube video I'm busy downloading the files... I full appreciate the issues around security updates but I'll live with the risk until Samsung sort this rubbish out... Samsung should be took to court for this. Surely its theft...

I have an S8+ and am due to upgrade, my assumption was that I was getting the S10+... thankfully my S8+ received the One UI before the 10 rolled out.


One UI, may possibly work on small phones but it really doesn't on larger phones with the top half of the screen basically redundant and the design of the new ui would be laughable if it weren't so serious. Talk about exaggerated toytown curves everywhere, makes the phone look a bit dated and 'Fisher Price'.


Currently I'm testing an Huawei and a Pixel, not sure yet which I'll spring for  all I do know is after years of Samsung...sadly its goodbye. 


PS can I prevent updating to One UI on my Tab S4? Or is it forced like on the phones by constant nagging until you do it?


Please bring back the "dot" to hide navbar as the newer gesture festure there is a massive gap when the keyboard is pulled. This is waste of space.




Please bring back the dot to hide navbar or reduce the empty space below the keyboard.


I sincerely hope that someone at Samsung is seeing these reviews for input for the fix patches to come for the lousy One UI.

It is very irritating and hurting that the call screen for incoming/outgoing call has been ruined and lost its glory. The contact information under the name is one line that keeps changing (number, company name (if any) and the country. One has to move the phone from the ear to bring it in front and then wait for the right information to appear. This information should have been static and below the contact picture. There's ample space.

I hate the multi sweet & sour color changing call screens. Users should be given a choice to select something “sober” (i.e. static plain black/grey background). Also the contact pics in the contact and phone application needs to be enlarged a bit. These are too tiny.

I have been sending feedback to Samsung for inclusion of other contact information (i.e. company information) in the contacts list. This same can also be displayed in the recent log as well. It’s very handy. (Huawei EMUI has this lovely feature)

The "phone" application is reduced to a lower level of performance and appearance than it was previously. All in the name of "improvement" the previous keypad icon within the recent list was wonderful. Once you start typing in the keypad for name search, the result that appears is very congested and need to be very carefully touched with the tip of the finger. These lines can be widened a bit.

Further, once you have searched any contact name, there is no way of hiding the keyboard. If you tap the back button at the bottom, it takes you back to the beginning.

Same is with the gallery. The outlook with rounded corners is pathetic. In fact the One UI is using this rounded corners everywhere and this has really ruined the look and feel of things. If you want to edit a picture, the available tools are so tightly squeezed within a very small area and very small in size. It is as if Samsung has taken it for granted that everyone will use a pen for every selection. There is ample space and these icons can be slight enlarged and with adequate space between them.



I wish I'd seen this before I made the mistake of updating. I hate the camera, its not intuitive at all now 😞


A program called Odin is available specifically for samsung phones for rollback.


I successfully rolled back to 8.1 on my unlocked Note 9. For those who try this do your research.

I'm trying to do same on my note 8 using sammobile and Odin on macbook but doesn't seem to want to open file. Any idea whether it only works through Microsoft? Tia

Don't know I've only done it in Windows. Just an fyi, I successfully flashed back to 8.1 in Odin but my phone went into a boot loop and wouldn't go past the Samsung logo. I got past it by doing a factory reset on the recovery screen in the pre boot menu. Worked perfectly after that .Just in case you see the same, may be worth a try.


Well backup your phone and be warned, its not that consumer friendly.


Its day two of pie...

Its alright, but not great...

The camera is bad, things are... ok i guess.

I'm surviving... its hard but i press on.

Will i ever go back? Who knows, will she even take me back? Its hard, but not impossible...

For all the comrades struggling through pie, I'm with you...

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