Change power saving mode erases my home screen apps

[Skw1107]

Since the last update whenever I change my phone from max power saving mode to any other battery mode it loses the apps that were on my home screen.  I have all my apps sorted into folders (so sad I know) and it loses all of those settings too. It didn't do this prior to the last update or maybe I have changed a setting somewhere since that is causing it.  How do i stop this from happening?  

[Dgarcia]

It did that to me too. Luckily, I backed up my phone and was able to restore everything. Im afraid if I do it again, it will erase everything again. A glitch on samsungs part?

[Jiggin]

Happened to me too. All folders removed and all hidden apps reshown 😕

[Deanjane]

Yes me too and changes default keyboard back to Samsung

Very very irritating

Are we're going to get an answer to this one 

[Kjohnson3]

This keeps happening to me as well! Very irritating.

[YoDaLa]

Same happening here on S8, did anyone find a solution?

[Jenny21]

I am facing the same trouble since the last update!

This is very frustrating and irritating!

Need a fix ASAP!

[Anonymous User]

Me too, please fix.

[Brian76]

Same issue. Can't song the restore settings for the gone screen since the update. I found a video about it on older software from last year but the menu has changed since.

[Damthom]

This happens to me yesterday... there are no help from Samsung about this issue..