Its now 2 months later and have had nothing but the same issue. Is there a way to update the bluetooth in any way or can anyone else come up with an answer. Have also logged the issue with fitbit support too.
Yes it works but every morning I have to restart bluetooth so it reconnects. Pain in the ***** and no one wants to take ownership of the problem!
Having a look round about this problem as my Charge 2 won't synch via my Samsung S7. I unpaired it and tried repairing it and it's not 'communicating with Bluetooth. I have spent ages on live chat wit fitbit, we tried it on my daughter's iPhone and had no problems so it's definitely a Samsung problem. I updated the software a few weeks ago and wonder if it's that as Fitbit working fine beforehand
I am also having connection issue, it was fine then a few months ago it stopped connecting with my Fitbit. Also my bluetooth no longer shows on the top of the screen unless you drag it down then it shows.