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blank emails

First Poster

hi can anyone please help?


for some reason I get blank emails from websites when I request a password reset.  also when a receipt is posted out to my email



Superuser I
Superuser I

Does this happen with any other email servers / providers you may use ?


This could either be a preference setting in the email app / phone or in the email settings found when logging into your email using a computer. 


Sometimes using another email app may help. 


Your email provider may also be able to advise. 


Hopefully this is a glitch that will self resolve. 



Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

hi, I checked on my iPad last night and the emails work fine on there? 


I recently under took the decision the change all my passwords due to a serious breach of my blueyonder email.... i ran spam checkers and junked a load of dodgy emails.... so I may have junked a couple of these providers in my haste.... however I spent ages last night looking at the long lost of emails that have been placed within spam and the one I needed to see was not in there?

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