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Bixby doesn't recognise Spotify

(Topic created on: 12-02-2020 05:49 AM)
2146 Views
Jeerus
Student
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Software version: Android 9 Pie - Samsung OneUI
Carrier: T-Mobile
Model number: SM-G960F

While Samsung happily advertises Spotify is integrated with Bixby in One UI, it actually doesn't recognise anything related to Spotify.

I have a few custom commands and tried the normal command (Hi Bixby, Play music) as advertised on the Support page. Bixby responds with "I don't understand that"

 

Now I'm on the point it doesn't even understand a word what I'm saying.

7 REPLIES 7
ChrisM
SuperStar
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Hi @Jeerus 

 

Are you still having this issue or did you manage to get it sorted?

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Jeerus
Student
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Yes I'm still having issues, I've tried everything but Bixby doesn't seem to recognize anything related to Spotify.

Hammer211
Apprentice
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I have same problem. I tried to  open bixby menu and then swipe left  but i cant see spotify in there.

 

I added spotify to samsung music, but even there i cannot control spotify with bixby.

 

 

j-boxing
Student
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I'm having this problem also. I actually closed my Amazon Music account because it's incompatible with Bixby, and then opened a Spotify account because it's meant to be compatible.

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Hammer211
Apprentice
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Can some1 please provide info how to add spotify to bixby. 

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j-boxing
Student
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Samsung told me Bixby control of Spotify is only available on US devices. This is not clearly explained on the Samsung website, however.

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Hammer211
Apprentice
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Ok. Will it come to european also? Or should i start using google assistant?

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