Just purchased a Galaxy S9+, and I am receiving calls from anonymous numbers. I've gone into the call settings and activated the "Block Unknown Numbers". However, I still receive calls that are anonymous. My question is, what is this feature for and am I misunderstanding what it is supposed to do?
I figured it would auto-reject anonymous numbers, or perhaps any number not stored as a contact, both of which are fine with me. But, like I said above nothing changed at all after activating this feature. Anyone else have this problem, or is it a known issue? I'm not having much luck on this topic doing web searches.
Hi, i have the S9+ and i use it as my main driver, i dont know if mine works as i dont think ive recieved any uknown calls yet. That been said i have checked the android security software updates page which shows 2 security updates are coming soon, which may cover your issue. I have included pictures of current OS and application software versions and any information etc for reference.
I have listed below somethings that you could try if you havnt already:
Have you got the latest software updates for your phone application and operating system ? Software updates usually fixes issues, especially with the fact the S9 models have not long been released and therefore may have glitches in the operating system.
Have you tried resetting your mobile network settings and reinstalling your carrier settings.
Have you tried turning off the block unknown caller, then force stopping the application in your settings then starting the phone application again and turning on block uknown callers again.
All that failing and you need an alternative to stop unwanted calls then can download a call blocking application from the play store, i had a quick look for you and i found one called whoscall which is an editors choice, ive attached a picture so you know what it looks like.
I hope this somehow helps. Chances are though it will be another glitch that Samsung need to fix
It doesnt work for me either. I get spam calls all freaking day. My old s5 Active used to autimatically send every call not in my contacts list to voicemail. My phone would only ring if you were in my contacts list. This feature appears to be completely broken in the s9. Very frustrating.
I have a Samsung S9, and I just set the "Block Unknown Number" yesterday and I'm still getting lots of scam calls - a sudden surge of scam calls - stating they are the Social Security Administration and my SSN has been compromised. i have received 5-6 of these calls every day with a slightly different number. They leave a voicemail with the exact same message. I finally had to turn off the sound because it was getting so annoying. How do I get the calls to stop?
Call your congressional representatives and ask them for legislation!
Great, more government legislation. In the USA, the functionality exists both at the service provider (telephone company) and on the handset (mobile phone). The handsets even have settings that are supposed to block everything that is NOT in my contacts list. It is not that hard. There should be no need to involve the government. What should happen is the FCC investigates why the Telco's and manufacturers are not fully implementing this functionality as it exists today. If anything, there is collusion between telemarketers, telco's, and handset manufacturors that is benefitting them and at the same time harrasing the consumer. The FCC is clearly not doing its job.
Agreed. Its no longer about calling your legislators. We wont have working regulations until the Collusion and greed has been removed from the equation.
Time for major election and campaign finance reform. Down with the oligarchy.
Not only in S9 but in all samsung phone from samsung guru (yes that small feature phone) till s10+ unknown call block feature does not work. I dont know what is the issue with samsung but i guess even after lots of complaints about this, samsung is over looking the issue. it only indicates that samsung dont want us to block spammers and promoters calls (might be samsung gets commission for every spam call)