Support

Open search

4G connection

Highlighted
Observer

I downloaded and installed the latest Samsung software update yesterday (Mon May 25) and since then my Galaxy S9+ will not connect to 4G. I have autoconnect selected in settings. Any ideas?

Thanks

11 REPLIES 11
Highlighted
Andrew! You're a star! I followed your instructions (huddled in a corner of the garden!) and the 4G icon miraculously re-appeared in its usual place. Well, not really a miracle, but given my lack of tech know-how, it seems like it.

Many thanks to you and Tess for your patience and help.

All best - Marie
@Marie641: That's great news! Hope this is all sorted now, but if you need any further guidance, you know where we are :smiling-face:
Top Liked Authors