Transfer data

[Brooklin]

Hey Samsung members. 

So recently I've had to reset my S25 Ultra as I noticed a lot of things from my S24 was causing some issues with my S25. This maybe due to my S24 running order updates which wasn't on this. Idk I do want to say this isn't the phone itself issue. It maybe due to what I had or due to my S24 being on a older update to the S25. 

Lucky I got everything I need back LOL

[Tourbillon De La Vie]

What issues did you notice 

[Brooklin]

Some app called Ai core that was sitting in my home. I couldn't uninstall it and it couldn't be forced stopped as it would cause errors and a lot of other apps similar.

[Moiramon]

I usually just copy stuff like photos I want via laptop not smartswitch. Then use Google to transfer contacts and apps. It redownloads the apps so they all work.

[LuBelle68]

I thought Google would work too. I've called Verizon and Samsung and they can't figure it out. I can literally see all my apps listed such as Color Note, Google photos and drive, messages and contacts... along with the storage they take when I open Google One on my new s25 plus. It shows details for the s25 plus and for my older s9 each separately... but when I go out of Google One then only my photos and drive is on my phone. No contacts, messages color note app etc. So frustrated.

[Moiramon]

Check accounts then manage accounts in your settings and make sure you haven't got 2 Google accounts on your S24.