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Problems???

(Argomento creato il giorno: 08-02-2025 09:30 PM)
247 Visualizzazioni

Anche io ho questo problema

Anniegirl06
First Poster
Opzioni
Anyone else having issues with the S25 Ultra?
Put my password and biometrics in and it completely locked me out.
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2 Risposte
Piper123
Samsung Members Star ★
Opzioni
Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Did you use SmartSwitch to bring your data over?

Your device would have asked you to set up a password and fingerprint when setting it up? It doesn't copy it over from previous devices via SmartSwitch.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Anniegirl06
First Poster
Opzioni
Yes I used Samsung switch. I'd been using the device since Thursday, unlocking with both both biometrics and password until this morning when it wouldn't unlock with either
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