Issue with Network Name Display on Galaxy S25 Ultra (Korean Variant) in Nepal

[Bhuban]

We recently purchased a Galaxy S25 Ultra from Korea and brought it to Nepal. We primarily use two telecom providers: NTC (Namaste—Nepal Telecom) and Ncell.

While my device works perfectly with Ncell, it displays random/garbled text instead of the correct network name for NTC (Namaste). You can see the issue in the attached screenshot.

I visited an authorized Samsung service center, but they refused to check the issue, even though I have a valid warranty card.

Has anyone else faced a similar issue? Is there a way to fix this? Any help would be appreciated!

[GoanGeek]

Hi and Welcom.

This is UK based forum and such we normally cater for the same.

Buying phones from different countries can sometimes have issues.

I would suggest you get in touch with your network providers and see if they can help.

Couple of things you could try.

1. Reset network settings only.

2. Make sure your APN settings are correct.
Either set manually or asknthe provider to resend them to you.

Have a good day.😊

[Bhuban]

Hi, 
thank you for your suggestion. I already had done both solutions before posting here, so this solution did not work for me.
how can I inform on original Samsung technical team or community?

[GoanGeek]

You'd have to go back to your country help or as I mentioned with your providers.


This is just a customer to customer based forum. 🙏

[robobob]

Is the phone fully unlocked to any network? Try powering off, removing the sim, power back on the handset then going into settings and removing any APN information. Power back off and reinsert sim then Power on and try again (as mentioned above you may need to ask network provider to resend settings)

[Sonora]

You may need to download a language pack for your language, if available, or your carrier may be using your language to display the network name (sorry, I don't know what it is), and it won't display correctly if you use English as your phone's default language.

[Bhuban]

I think phone is fully unlocked to any network, how can I confirm it? The sim is working perfectly for data, calls, and SMS. The problem is that the name is not showing properly in the nav and about the phone section.
your solution did not work; I tried using different sim from same service, still did not worked so problem is inside phone.

[Bhuban]

my local language is Nepali, and Nepali is not available in the language pack. my network name shows in English so I don't think the problem is in the language pack.

[BS29]

Has this problem solved or still persisting..?

[Bhuban]

I could not take the phone back to Korea, so the issue is persisting. I started ignoring this navbar.