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Charging Problem

(Topic created on: 05-02-2025 08:19 AM)
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joelyakob
First Poster
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Got the new s25 ultra, pretty decent gadget. But im facing a charging issue, like the moment I plug the cable it would charge and the next second it wont, it keeps on jumping from charging and not charging. I thought it was with my phones port, but after restarting the phone the problem resolves. It seems like I have to restart my device everytime I decide to charge it. Is there any permananent solution to this ? 
22 REPLIES 22
Zeepz
Student
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How does a almost 2k phone I had a s25 ultra 1tb unlocked turned in my s24 ultra 1tb for the credit for it and the s25 ultra that I received had started with the same problem it charged and then it didn't shortly after that it completely stopped charging entirely got so mad frustrating how does this even happened tried everything to troubleshoot it nothing working only wireless charging! They offered to repair it I said heck no how does a 2k phone already have to be repaired! Outrageous to me ! I made a repair appointment and they even told me they don't start receiving the repair parts a year after they get released! I was like hell no ! I called the support team and they told me that they could not replace the phone because it wasn't a physical damage like what ! How is this my fault! Got so heated! The minimal thing you could do is replace the phone. I then got the whole run around how they could replace it but I HAD TO PLACE ANOTHER ORDER COMPLETELY ON MY OWN AND LOOSE ALL THE PROMOTION! they made me send all the other items I had chosen with the promo! And now they don't have the titanium jet black in stock so unsatisfied with Samsung! Worst customer service ever ! Now I'm out my s24 ultra 1tb jet black and the s25 ultra jet black ! Insane work from Samsung and there costumer service! Apple would never HOPE THEY END UP SEEING THIS! 

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Valerius Smith
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My phone and 3 of my co-workers S25 Ultra's started doing exactly the same thing after the recent update. Very embarrassing amongst our Apple user co-workers.🙄

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Sweller
Explorer
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What other adapter, please?

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