Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot link Microsoft

(Topic created on: Saturday)
80 Views
dadb3ee
Apprentice
Options
I have tried without vain to link my gallery to Microsoft. Just keep getting connection server error. I've disconnected from Microsoft several times both samsung side and microsoft side but to no avail. I originally started trying on a flip 6 then upgraded to s25 but still get same error and its doing my head in. Anyone had this problem and fixed it? I have samsung blaming Microsoft and Microsoft blaming samsung and im stuck in the flipping middle.
Cheers guys
0 Likes
7 REPLIES 7
GoanGeek
Samsung Members Star ★★
Options
Hi and Welcome.

Have you downloaded the Microsoft One Drive App ?

You can go into its settings and should be able to link there.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
0 Likes
dadb3ee
Apprentice
Options
Yes I have installed it and reinstalled it cleared cache cleared storage everything
0 Likes
GoanGeek
Samsung Members Star ★★
Options
Under Phone settings > profile > is Microsoft linked right at the bottom?

It's normally a straight forward procedure if you are using the same Microsoft email for everything.

Also check this link if you missed anything

https://www.samsung.com/us/support/answer/ANS10002778/
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
0 Likes
dadb3ee
Apprentice
Options
No Microsoft isn't there. I've tried everything
0 Likes
keith30
Legend
Options
Iv'e never managed to do on my S22ultra just won't connect without getting an error saying i already have the Samsung account connected, tried to sign out and back in but got the same message. It's ever since I moved from my S8+ to my S22ultra in the end I just continue to back up my photos in Google Photo's app instead.the daft thing is when I open the onedrive app my photos are there as it's sync from my Google Drive but can't sync them from my Samsung Gallery app only though Google.
dadb3ee
Apprentice
Options
I've also tried linking on my galaxy tab 9+ and it doesn't work. This is really doing my head in now. I have 1tb one drive so don't want google but samsung is obviously not fixing this issue. They should go back to samsung cloud backup for pictures and scrap onedrive linking
0 Likes
dadb3ee
Apprentice
Options
Anyone else? kb3XgiTaoB.jpgSriuNMM2jp.jpg
0 Likes