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Video call

(Topic created on: 28-04-2025 07:31 PM)
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dadum72
Apprentice
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Why can't I video call on a s24, without using a third party app??
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8 REPLIES 8
Piper123
Samsung Members Star ★
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Hey there

Video calling is usually a premium feature provided by your network and in most cases is chargeable.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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arianwen27
Maestro
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Cell providers usually don't provide video calling. As in, I've never heard of one who does. So the only way is a third party app.

I have a feeling you came from an iPhone and are talking about face time. Face time is technically a third party app pre-installed on all iphones. Video calling has never really been a default feature
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dadum72
Apprentice
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Thanks for your answer, I'll phone my provider..👍
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GoanGeek
Samsung Members Star ★
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WhatsApp is the way to go. 😊
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
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dadum72
Apprentice
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No I was trying to access the built in video calling on the phone and it doesn't appear to have 1.... why is this please??
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dadum72
Apprentice
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But does the phone have a built-in video call feature??
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arianwen27
Maestro
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Phones don't have built in video calling apps? Thats why
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dadum72
Apprentice
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OK thanks..👍
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