Samsung Galaxy S24 freezed on default splash

[Divyanshu1]

Hi Team, currently my app is not working in Samsung Galaxy S24 after installing from play store, for the  same is working fine when installing from Android Studio

[Tourbillon De La Vie]

What app would that be

[Divyanshu1]

https://play.google.com/store/apps/details?id=com.diamwaterproject

Try this app

[Reylob]

Hi @Divyanshu1 

If this is the app that you are developing then, you might like to post in another forum. e.g. developers.

This is a user forum where most users will not have the technical knowledge or time for debugging applications.

By the way, if you do post on a developers' forum. Please provide more data and/or explanation. I do not think you will be able to receive great help with the current explanation of your problem. Some logs or similar might help developers to provide help to your issue in question.

[Tourbillon De La Vie]

Is your app on playstore 64bit? 

[Divyanshu1]

yes my app supports 64 bit. even the app is working while debugging

splits {
    abi {
        reset()
        enable enableSeparateBuildPerCPUArchitecture
        universalApk false  // If true, also generate a universal APK
        include "armeabi-v7a", "x86", "arm64-v8a", "x86_64"
    } 

[Reylob]

The phone does not support 32bit at all, so if you have any code including 32bit, it might be causing your problem.

[Divyanshu1]

Here configuration is managed for 64 Bit also, and  I tried to install signing build that is working fine, facing issue only while installing from react native.

[Reylob]

What do you by " 64 Bit also"? what ever you are doing for the s24 should be 64 Bit only. It is not 32bit compatible.

[Divyanshu1]

here we are allowing our app to be compatible for 32 and 64 bit both.

splits {
    abi {
        reset()
        enable enableSeparateBuildPerCPUArchitecture
        universalApk false  // If true, also generate a universal APK
        include "armeabi-v7a", "x86", "arm64-v8a", "x86_64"
    }