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S24U speaker quality is worse than S23U

(Topic created on: 28-01-2024 06:58 PM)
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Elitech
Apprentice
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The quality of sound played back through the S23U is fuller and richer sounding than on my new S24U. I played back the exact same audio file on the same player through both phones and tried many other songs too but the S24U always sounds slightly worse.

I have tested this with 2 different S23U's against 2 different S24U's

Please can people test this before returning their trade in S23U?

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12 REPLIES 12
Joeeye
Samsung Members Star ★
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Have you enabled/disabled Dolby Atmos equally on both devices?
Elitech
Apprentice
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Yes, I've enabled it on both devices and checked to make sure all other audio settings are the same.
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BandOfBrothers
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How do the speakers sound when the diagnostic tool found in your Samsung Members App is used @Elitech 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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facu1ty
Pathfinder
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I've said exactly the same regarding my S24 plus. It sounds utter trash. More muffled if anything. I believe the stupid tiny speaker slit is the problem. It needs to be bigger to let more noise out but instead is nearly covered. The speaker slit/grill is no bigger than the charging port. I hate it. Returning my phone tomorrow anyway because of horrible 5g/4g issues which is probably exynos related. Think I'll play it safe with the S23 ultra.
Elitech
Apprentice
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The speakers sound great on both devices. They sound slightly different but with the test sound in diagnostics I can't say which is better.

When playing music however there is a slight but very clear improvement in the speaker quality on the S24U compared to the S23U.

Joeeye
Samsung Members Star ★
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Well mine should be arriving tomorrow, so I'll have to test first hand then.
Elitech
Apprentice
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Thank you, I tested with a 320kbps version of Nara by E.S. Posthumus on both devices, but you should be able to hear the differences through any music.
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bnb90
Navigator
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I compared mine and thought it was an improvement with the S24 Ultra to be honest. I'm no sound expert though
GoanGeek
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My issue with the speaker is why is it on the bottom left? As while playing games the hand covers it.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
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