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S24+ plus camera quality disappoints..

(Topic created on: 21-02-2024 07:55 PM)
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roastedwookie
Voyager
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Just got a brand new S24+ and tbh, the camera quality, especially when it comes to indoor photos in artificial light, is worse than I could have ever imagined. Knowing last year's S23+ and Ultra, this year's S24 seems a major downgrade.

I see severe color noise, fuzzy skin and hair and washed out colours. If the colour issue can be easily corrected with a quick edit, the other two: noise and people skin and hair processing are not. I could shoot in RAW and edit after but this is not the point.

I have tried to switch all sort of settings from On to Off and back again, within the Camera app settings and Camera Assistance. Expert Raw is having another problem by applying heavy contrast and sharpening, ruining the entire picture. Curious if anyone has found anything to at least improve a bit because it is quite clear the entire processing of the camera is subpar? If this is what Samsung calls "Smart AI processing", it is a real joke, remembering me the last year's iphone 14 with the same oil paint, fuzziness and mediocre camera processing.

45 REPLIES 45
BandOfBrothers
Samsung Members Star ★★
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I totally understand and appreciate your concern @roastedwookie however Samsung have pushed out a software update especially for the camera and the vivid option in the display menu. 

We should see the update hit our phone's imminently. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Star_girl
Samsung Members Star ★
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Software update its tomorrow. Hopefully early in the morning. 😊
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roastedwookie
Voyager
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Yep, I know, waiting for the update, should come in the following few days, but let me be skeptical about it seeing how bad this camera is. It's not just one bit that's fallen out of line, it's the entire camera quality gone mad here

Demal
Pioneer
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Do u by any chance have any lens covers on sometimes this can cause quality decrease even if the glass or plastic looks good
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Joeeye
Legend
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It's really unfortunate the 24+ sounds like a backwards step. The S24 Ultra camera I've found to be an improvement over the S23 Ultra in practically every way.
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DrMips
Pathfinder
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The S24+ has the same camera modules as the S23+, Samsung had to rewrite the software for the image sensor to run on the new image signal processor built in to the new processor. This means it can be fixed through software.
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roastedwookie
Voyager
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Yes, and they did a "marvelous job" by completely ruining the excellent processing they had on the S23 series (not talking about colours here). Whatever they did I am puzzled not one engineer on their side had any input on this, how not one even cared about how bad this new processing is.

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DrMips
Pathfinder
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I'm a principal software engineer. To me, it looks like the software got rushed out in a working state, not fine tuned as it should have been.
roastedwookie
Voyager
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Hopefully enough people will complain for Samsung to actually care about this problem.

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