S24 Battery Drain

[ski5544222]

[BandOfBrothers]

Hello 👋 @ski5544222 

Welcome to the Samsung Community Forum. 

Battery drain can be present for a few reasons. 

Please take into consideration that battery stats is a subjective topic because we all set up our phones differently on relationship to Apps being used , how we use the phone along with how it is set up. 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

I see your using ⁵g which can be a battery drain ~ Try ⁴G / ⁴g+ as a process of elimination. 

I see your network signal is at ² bars which could mean the phone is using more resources to maintain network connection. 

I see YouTube is using the most resources so clear the cache of the app by long hold on the app icon, and then tap on the i ,and then storage and Clear Cache. 

Also in the phone's settings check if you have the Bright option set when watching videos. 

In the Device Care under battery where you've been there is an optimisation tool. 

A known troubleshooting step is 

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Also if a phone is brand new it can take two weeks for the learning phase to conclude. 

And the battery itself can take a few charge and discharge cycles for optimum conditions. 

Samsung Support Links. 

> https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-battery-life-on-a-galaxy-smart... 

> https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-ba... 

If i can be of any further help please don't hesitate to ask  😎 

[Reylob]

Hi @ski5544222 

@BandOfBrothers, has provided a few good recommendations. I will add some questions to help us provide you with more relevant suggestions.

Is the phone new?

Have you done a factory reset recently?

Have you installed any new app?

Was the phone behaving fine before?

[builderific]

Based on what you are saying, it sounds like Samsung's battery optimization is not functioning as it really should? I am seeing the same issue all over the internet. I have an S24 that is about three months old and it has been a battery hog since day one. I have gone through every forum on Earth, shut off and stifled everything I can. I should not have to do any of this ***** with a new phone! Yet the battery in this new one is on par with the five year old S21 it replaced.  Does not last through a day with normal use.  I have had MANY Samsung Galaxy's before and so far, the even numbered ones are the problem children.  My mistake again, for buying a model with an even number! Yeah, it is THAT ridiculous! Sorry for the Rant!