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Phone Heating while using Camera

(Topic created on: 24-03-2024 01:49 PM)
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I have this problem too (2)

GoanGeek
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Hi Lovely People.


I have noticed the phone hears up pretty bad while using camera and 4k video.

One of the reasons I upgraded from my Awesome S21 ultra was that the S24 ultra can record 4k on all lenses.

The few times I have used the camera though the phone really gets hot.

Just wondering if others are having issues ?


I'm sure Samsung will fix it in an update but feels like a bit of a bummer as in London it's cold and wondering what would happen with hotter countries.

Also hoping with subsequent updates Samsung will blow the competition out of the water.

I love the combination of lens now 😍 

Samsung please fitness the software bit.
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Star_girl
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I flagged this up few times and also gave feedback to Samsung about it. I hope they solve it.
JAMES4578
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The phone can heat up for a variety of reasons including using power intensive applications, mulitasking and having a lot of apps running on the background,using a large amount of data for syncing. 

However if it is excessive with the camera likely tom be software related,best to report via the Members App-Support-Send Feedback.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Babishko
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I had the same issue with my old S21 Ultra when it was brand new. Sometimes just selecting the camera app would start warming the device up to an uncomfortable level. I wiped the camera cache after every warming episode and made a determined effort to use my camera much harder than normal to see how far this heating issue would progress. The device never got so hot that it turned itself off, indeed I noticed that with more frequent testing use, it began to cool down somewhat. At this point I gained confidence in using the device and began to really enjoy using it as it settled down.
Has your device ever got so hot using your camera @GoanGeek that you get the on screen warning followed by the device shutting down?. If not, you may find it running cooler as you use your camera more as your device is still new. Recording 4K video sounds like what it needs to bed in. Should your device repeatedly shutdown however, I would consider getting it looked at. Good luck to you @GoanGeek.
GoanGeek
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Na. Really didn't have much issues with my s21 ultra.
Then again I am more of a picture guy then video.

But I really want to try to shoot 4k now as it's available on all lenses.

Just deed a 4k running video in park just now and that footage as stable as it gets. I'm blown away.

I'll probably give Samsung time to iron out the glitches.

Also noticed the 3x camera gathers a lot of gives washed muted photos. Something to look out for.

Love the 1x ,3x and 5x lenses though as they are more usable then the s21 ultra ones.
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mandila12
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I have the same issue on my OnePlus 12, i think it's an issue with the Gen 3 chip.

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GoanGeek
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Tell me about it. And people like to complain about exynos.

I'm sure Samsung will fix in a software update as they did for the s21 ultra.

The s21 ultra has to be my favourite till date.

It was perfect with regards to the design and everything else.

I do find the s24 ultra lens combo more useful though and 4k recording on all lenses is cool.
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mandila12
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You think they can fix it with an update?

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Emraan ali
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Mjney
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Me too my samsung s24 ultra over heating when I took pictures,  my samsung s24 ultra I have now for 1 month. But sad to say  I'm not satisfied. How come it's getting to hot to use. Plz samsung..fix this issues,  we buy this phone because  I thought one of the best but now..I can't imagine  my phone will not last long 😔. I hope can fix it new updates.   

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