No network

[essexdave2025]

Well this is rubbish. Just updated my s24 ultra to one up 7 and now I am getting no service. The only way I get it is with WiFi calling. If I turn WiFi off I get no service at all. I have factory reset my phone and still nothing. Anyone know a work around. 

[Tourbillon De La Vie]

Did you try different sim? Placing sim in different slot? Checked if there are network issues

Check if signal is better in different location 

Attempted manual network selection 

[essexdave2025]

Yep tried 2 different networks in both sim slots and nothing. And both sim working fine in other phones.

[Tourbillon De La Vie]

What's the exact error you are seeing. Can you post a screenshot 

[essexdave2025]

So see both pics. When WiFi is on I get service on network. As soon as I turn it off I get no service. So for me to make call text I have to have WiFi. Will not work without it being on.

[Tourbillon De La Vie]

That sounds like network issue. Did you try different location? Also trying to manually set the network provider 

[essexdave2025]

Yes as said before I have tried everything. It's not a network issue as I can use sim fine in other phones. Even my wife's sim don't work in here unless wifi is on. It's definitely a phone problem after updating. It's clearly broken something in the phone. Was working fine before the update no issues

[Tourbillon De La Vie]

Try diagnostics via Samsung members app and then contact Samsung support if you still facing issues

[essexdave2025]

Yes will ring them tomorrow as diagnostic appointment show network as working

[Allysisa]

Maybe try reset network settings and make sure you have mobile data in SIM manager as active x