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No Internet access

(Topic created on: 22-12-2024 07:01 AM)
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LDSZ
Apprentice
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Anyone having issues where you can connect to the WiFi but there is no Internet access? 
I have a s24ultra and I'm having this issue. 

But I have a Redmi9A that can connect to the wifi and my laptop also connects. But the s24ultra can't access the Internet for some reason. 

And I've tried all the troubleshooting steps available. It just randomly happened. I've now also checked my Pixel 6 and that also cannot connect to the Internet. But the Laptop and Redmi9A can. 
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25 REPLIES 25
PapaJimbo
First Poster
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Thank you for your reply. I will reach out to my service provider (Optimum) to see if they can help. Regards.

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Oymyakon
First Poster
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Hi,

I have been getting the same problem.

I also have a problem where my Bluetooth keeps disconnecting from my car. I think I need to go back to my old S22

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PapaJimbo
First Poster
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I contacted Verizon (my cellular provider) and they trouble shot the issue, and determined the phone needed to be replaced. I received a new phone via mail and transferred all of my information from my original phone to the replacement phone (I reset the original phone and shipped it back), and all is now working.

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Millsba
First Poster
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I have been having a very similar issue with my S24 Ultra. Over the last couple of weeks my phone will connect to wifi and work for a little bit, then just suddenly say it has no network access... Still connected to wifi. So I turn off wifi and it works on 5G, then I turn wifi back on and it and it works again for a bit, then loses network again. It does this on any wifi though... Not just mine at home. All other devices in my house work fine on wifi and no one else complains I the other places I am at where I have the same problem. Just t wanted to share my experience. Hope it help to find a solution. I have been trying to see if there was an upgrade just before it started happening, but can't remember. 

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PapaJimbo
First Poster
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they trouble shot the issue, and determined the phone needed to be replaced. I received a new phone via mail and transferred all of my information from my original phone to the replacement phone (I reset the original phone and shipped it back), and all is now working.

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PapaJimbo
First Poster
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I contacted Verizon (my cellular provider) and they trouble shot the issue, and determined the phone needed to be replaced. I received a new phone via mail and transferred all of my information from my original phone to the replacement phone (I reset the original phone and shipped it back), and all is now working.

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