Memory

[Bobster13]

Hi All, I have S24 plus with 256gb. Gone on to Google playstore it's saying I've used 36gb out 241gb!! I've lost 15gb does anyone know why and to get them back? Thanks all

[Mippe]

Well that would be the operating system and system files So i for example have 238 GB storage 

[Reylob]

Hi @Bobster13 

You could use device care to delete unneeded files, BUT CAUTION, you may delete files that you might want to keep. 

Settings -> Device care -> Storage -> Show more (To see where the data is, e.g. Apps, Downloads)

Below, you should see a list of suggestion of data to delete. Tap the "Review old files" to check what it is going to be deleted. If you feel that you do not need it, then proceed. Again, caution, they might get deleted for good.