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Claim free watch 6

(Topic created on: 02-02-2024 10:59 PM)
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wulaa
Apprentice
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I have been using my Samsung S24 Ultra purchased on Amazon for a week now. And I have applied for a free Samsung Watch 6 on the website. But it has been a long time. I would like to ask when I will probably receive the watch. 
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3 REPLIES 3
Glenntech
Samsung Members Star ★★
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It will take upto 45 days to be sent
Would have had this information the completion of your claim
JAMES4578
Samsung Members Star ★★
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@wulaa  In terms of the promotion a week is not a long time.

Detailed in   no 17 of Terms and Conditions, as @Glenntech  says would have ben  informed about the possible 45 day period on completition of claim anyway.

17. "Subject to making a valid Claim in accordance with the Terms and Conditions, the Reward will be dispatched via recorded delivery and accompanied by a despatch notification email, within forty-five (45) days of the Claim being validated to the postal address provided in the Claim".

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Piper123
Samsung Members Star ★
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In addition to what has been said above, I believe there may be some slight delays due to stock issues as the S24 release has been pretty popular.

So there may also be a delay for that although I would expect this to resolve itself in the 45 days.

Those who included the code when ordering their device have (in the main) received their watch with their phone. 🫠
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