Certain chargers not working on s24 ultra.

[Abdullah_Faridi]

One day, randomly, two of my s24ultras chargers stopped working. The cable seems to be fine. It's working with different adapters but the super fast chargers aren't working anymore. None of them, I even bought new ones. Standard chargers work with fast charging. I have all the settings set to fast charging etc. What could be the problem? Is it a software issue?

[johnz237]

Hi! Welcome to the samsung members community!

How strange. A few things try.
First- do you have any ther devices to test to see if its the cables/plug or not?

2- soft reboot device. Hold Volume down and power until phone restarts.

3. Clear cache partition (this has worked in the past for me)
• Connect the phone to a computer/tv
-Turn off the device.
- Press and hold the Volume Up key and the Power key.
• When the Android logo appears, release all three keys.
• Use the Volume Down button to highlight Wipe cache partition.
• Press the Power button to select Wipe cache partition. • Use Volume Down to highlight Yes.
• Press the Power button to confirm the action.

[AmirMhmd]

I get the same issue at least twice a week,

Restarting the phone fixes the issue