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Camera update

(Topic created on: 13-06-2024 10:27 AM)
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Mimo40
Helping Hand
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So I've been looking to see when the s24 ultra camera update would be coming in June and it seems like they have delayed it... so who knows when it will come. Just thought i would make you aware. 
20 REPLIES 20
Piper123
Samsung Members Star ★
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Hey there

Word on the street is that the camera update is going through testing and is likely to be July.
S24 Ultra
MausC
Navigator
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Does anyone have a list of expected changes?

Will we be getting actual ability to take Real RAW format photos?

Can we fully disable the forced optimisation? 

malk20426
Voyager
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You can take RAW format photos. Isn't there an option between jpeg and RAW? My camera is perfect. But update will be welcomed as usual.
frost8
Explorer
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I do hope they will finally fix this. A picture cannot come out blurry and grainy when the pixel next to it takes the same snap perfectly. They can't increase shutter speed indoors twice as much as other phones. This is an S24. Not S3. I really do hope they will address this. So many posts around here, reddit, YouTube, they can't keep ignore it. Also - this whole phone every year can end, we do not need a new phone every year, we need something that works. and if that does not work - dont release it. We are not QA for them. We are customers. Shame. If this next update does not fix it I am going back to Pixel and would never ever consider Samsung ever again. I will not be laughed at by those bad people. I work hard for the money to be just another beta tester. I bought a product, not an half assed brick. Shame on you Samsung.

MausC
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"RAW" photography 

There is a great breakdown of it by other forum users here:

https://eu.community.samsung.com/t5/galaxy-s24-series/don-t-upragde-to-s24-ultra-if-you-do-raw-photo...

 

The S24 does not take correct RAW format photos

 

Forced post processing issue 

In regards to the post processing, try zoom in on a picture of a barcode using the 50MP camera mode. Post processing clearly distorts the photos and results in major loss of detail.

 

You can see my photo examples in the thread below. 

https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-loss-of-detail-when-using-50-mp-came...

 

low light

no need for a detailed examples with this one, take multiple photos in lowlight situations. You'll see how bad the s24U preforms compared to others. Colour differences between shots of the same scene, blurry etc. 

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Shamrock_Sean
Helping Hand
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Nothing wrong with camera on my Ultra 20240615_160932_1000003114_1718464182.jpg20240615_161120_1000003116_1718464280.jpg20240615_160925_1000003113_1718464165.jpg20240615_155542_1000003092_1718463343.jpg
EugenM88
Journeyman
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If nothing is wrong with your camera then why do not post the full photos? Even my old Galaxy S6 at that resolution would look good.

I'm also very happy to dispute what is wrong with the camera system of the S24 ultra.

Main camera 1X Zoom), Slight green tint in some photos is visible, this is extremely noticeable especially when taking photos vs other flagships with 4 rear cameras (wont name them here), photos taken at 50mp and 200mp produce different colors  than the 12mp.

Telephoto 3X Zoom) Atrocious noise levels at daylight even in perfectly fine lit conditions, as soon as something hits just a tiny hint of shadow and you get an uniform colored object, such as people faces, colored store signs or even fences the noise is so noticeable it makes me want to avoid shooting at 3x altogether, it is a clear software issue as i have made a post in these forums using a slight "hack" or so to speak to get better results, you can see it for yourself at actual 100% pixel peeping here:
Link to 3x vs 3.1x comparison 

3x zoom is the second most used camera for me, even more used than ultrawide or 5x zoom, which now leads me to the following point.

Periscope 5X zoom) 5x photos look excelent no complaints here, but it misses my subjects so many times that i no longer take photos with this sensor without taping said subject to make sure we're not getting out of focus shots. Also at 10x photos always look like an oilpaint at pixel peeping, at low light you get a red hue casted on it and the OIS system in mine used to shake even if my hands were steady and sometimes i experienced the camera to be crooked even when perfectly leveled down, to fix this weird OIS system shake and crooked camera i had to firmly tap the phone against my hand to physicaly reset the sensor or lens position of that specific camera, i hope i never experience this issue again.

So there you have it, while you say there's nothing wrong with your S24 ultra camera, there are several issues with mine and others, it is embarrassing that we are now in summer and competing smartphones have already got a patch to fix several issues for their cameras, from departments clearly smaller than samsung mobile department, with clearly superior camera systems even before the patch! And we are still waiting for a proper fix for our clearly broken camera image software processing not for weeks but for literal months without no official commitment to do so or any official to do fix list...

MausC
Navigator
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Agree 100% with this, I have the same issues described, and as you mention, the lack of acknowledgement of these issues by Samsung or Samsung support staff really leaves a sour taste.

 

I really don't hold out much hope for this update seeing as they don't acknowledge that any of these issues described even exist... 

Krisalex79
Helping Hand
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I also expected big camera updates in June, but once more Samsung have proven they are incapable of working efficiently. Well, July, Auginst, this year ot next year, doesn't make any difference for Samsung. Shame on Samsung.

The FACT that i PRETEND to believe you, DOES NOT mean i actually believe you.