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Camera keeps doing a countdown even though countdown function is off

(Topic created on: 23-10-2024 05:02 PM)
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amyleigh2610
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This is driving me crazy ! My selfie mode keeps doing a countdown when I go to take a picture on my S24! 

It's making me miss really nice moments with my son and it's his 2nd birthday this weekend and I feel like im not going to take any pictures! I've rang Samsung, they did a camera data reset, I've done a software update (which made facebook play up but that's a separate issue) and I've been playing around with my camera today and the timer came on by itself again.

It's fully turned off, so please don't suggest I turn it off, its doing it on its own randomly. 

I can't get an appointment with Samsung for repair for 2 weeks, but I need this resolving by Friday. I only bought the phone for the good camera so the fact is ruining nice pictures at an important time in my family's life is so upsetting. 

Please help. 
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28 REPLIES 28
PaulM1
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Certainly. The steps were in my initial post. I recommend trying this step first before looking at the others. It might be the only one you need. 

To do this, please open the Camera app > Click the gear icon on the top right > Reset settings > Reset.

Wiping the cache partition is a useful step as well, as it won't delete any essential data. @Fiona26 has provided the steps for this.

lminvti
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Yes you will if it's backed up, you can go on Google pictures tap on your profile then back up and from there see if it's backed up or you need to back it up 😊
amyleigh2610
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I'll have a look! I don't have another device or PC, I only have this phone xx
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amyleigh2610
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Now the filter section isn't working, the pictures are the exact same regardless off what settings I apply. It's honestly awful this phone I've never had a worse phone xx
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lminvti
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Have you fixed your timer issue?
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PaulM1
Moderator
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Once you reset the Camera app, any customisations you made (e.g. modes and filters) will have been reset as well.

To check your Filters and add new ones (if necessary), please open the Camera app > Click the filter icon on the top right > Scroll through your Filters at the bottom and choose one, or click the + icon Download filters or Create filter.

amyleigh2610
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It's not happened for a while but it happens randomly so I'm not sure if this will still happen, the full camera app just seems to be fully malfunctioning xx
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summer_r
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Not sure if you were able to get this problem fix but I was have it aswell and all I needed to do was turn off night mode. A little moon pops up in the bottom right corner of the camera and will be yellow if it's on.

Ally02
First Poster
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I was looking for help to the question posted and tried your method. I just want to thank you for helping me, I was having the same issues of a 3 second timer before taking a selfie or picture and then tapped on the moon icon and it stopped. Thanks again.

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