Screen keeps flashing black when watching videos

[yiv7]

Hi, I’ve had this new Samsung S24 for around 2 weeks now but this issue started 3 days after I bought it. Everytime I try to watch a video (especially on TikTok) the screen keeps flashing black really fast, like every 5 minutes. It’s not that big of a deal but considering this is a brand new phone for 600€ I am a bit annoyed this keeps happening. Any help appreciated!

[Ajay-A]

Hallo @yiv7,

Congratulations with the purchase of your new phone! Gladly I will help you. Checking; is everything fully up-to-date and have you also restarted your S24?

With kind regards,

Ajay