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Touchscreen not working s23 ultra after update

(Topic created on: 04-04-2024 09:10 PM)
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Vicxxx
Apprentice
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After the recent update I can no longer use my touchscreen. I have done a factory reset and its still not working. 
I can only access my phone via my pen and just need to know how can I get this fixed 
14 REPLIES 14
Rainhill
First Poster
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Any updates?

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Rainhill
First Poster
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Any updates on this?

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Rainhill
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Any updates on this? Was it repaired?

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Direwolf01
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Facing the same problem. Replaced the broken screen. Phone was working fine for a few eeks on the new update but then it suddenly stopped working unless we use the S pen.

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JMARTINEZJR
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This is bullshit first it happened with my wife after the update and now my phone!!!! Samsung should either fix the update or give us new phones!!! I have a feeling this was done on purpose to get users to buy the new phones

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