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Spotify stops on S23 Ultra

(Topic created on: 29-07-2023 12:33 PM)
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PeterInYork
Explorer
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Has anybody got a way of making Spotify to keep playing when phone is locked. 

I am trying to play my music in my car via Bluetooth and after a while it stops playing. 

I open up the phone and press play and it starts playing. 

Any help appreciated. 
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7 REPLIES 7
BandOfBrothers
Samsung Members Star ★★
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Try launching Spotify > Cog Icon > Spotify Connect in the background @PeterInYork 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Ivonoe
Explorer
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My earphones are not working on my phone is it the phone or the connection please let me know
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bnb90
Navigator
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Sounds like it could be restricting the background usage. If you hold down on the Spotify app icon, click the 'i' and then battery, check it's showing optimised.
AndrewL
Moderator
Moderator
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@PeterInYork: Further to the above, please head to Settings > Apps > Spotify > Mobile data > Allow background data usage, and make sure that this is toggled on. Furthermore, head to Settings > Lock screen > Widgets > Music, and toggle this on. 

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PeterInYork
Explorer
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Thanks for your input on my problems with Spotify cutting out. I have tried all the solutions above and it is still cutting out. I think the issue started after the last phone software update.
Visityu
First Poster
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I have the similar issue on my S23. In my car I connect my phone via cable (USB-C - 3,5 Jack) after a while the sound is gone in the car when I play music from Spotify (downloaded tracks)

Situation is same with YouTube Music as well. I am always driving with running Waze navigation and Spotify plays music (Opel Astra J) If I check Spotify the time counter is running so the music play did not stop, but no sound from the car speakers. If I push pause and play again the music starts but after a while same things happen. 

I did not see any notification received when the sound is gone. 

Spotify notifications are allowed only on screen, there is no sound notification or no any driving instruction from the phone (only the screen)

I already delete and reinstall Spotify, take out Spotify from sleeping app list, phone software is updated since it is started but nothing helps to solve this issue.

Is there any advice from somebody who succesfully solved this issue.

Thanks in advance

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Members_FB0oO4f
First Poster
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Me too, same issue and none of the suggested actions helps. I will now download my playlist and see if that helps.

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