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Sms icon

(Topic created on: 01-04-2024 10:43 PM)
6334 Views
Damienw1
Pathfinder
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Hi All so since I've updated to 6.1 whenever I get a text message the icon that shows is just a head in a sim card shape where it was always a speech bubble anyone know how to change this? Thanks 
36 REPLIES 36
SDNZ
Student
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Hi all, just curious... can you let me know if you use a physical SIM, eSIM or combo of both? I have a suspicion it has something to do with the issue

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Jacqui8240
Student
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Yeah I have both. Sim for my watch and esim for my phone.

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Damienw1
Pathfinder
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2 physical sims here
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Kruk
Explorer
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2 physical sims
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woro1
Apprentice
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I have the same problem on my S23+ after update 6.1. I do wipe cache, clean data and cache of messages app, run in safe mode, nothing solve problem. After clean data and cache of messages app I saw messages icon app for a 1 sec and then I see only sim card icon

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Kruk
Explorer
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I just received an update from the support. They advised that this is correct behaviour and the correct icon is displayed. I provided a screenshot to double check that we are talking about the same, and they reconfirmed that the icon is correct.
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Kruk
Explorer
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I responded with a screenshot of my wife's S24, where the icon is correctly displayed as speech bubble. Let see what they will come back with.
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woro1
Apprentice
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check with 1 sim card. When I have one sim notifications are ok but if I insert 2 sim the notifications are like in my ss

1000007644.jpg

1000007642.jpg

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Kruk
Explorer
Options
Exactly the same. On my wife's S24 it works fine with two sims too, so it is not default behaviour.
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woro1
Apprentice
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Is it possible to recovery "old" icon? What the support say?

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