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Original topic:

Screen Line Issue, Horizontal line S23 Plus, S23 Series

(Topic created on: 16-07-2023 06:13 PM)
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mdhubail
Student
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1689527126994.jpg

1689527126988.jpg

 

Mobile: S23 Plus 256GB Cream

Purchase date: 09.07.2023

Today I notice red vertical line on the screen in my s23 + mobile.. Please help me with this.. thank you..

2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Hello @mdhubail 

We won't be able to view your uploaded video until a Moderator allows it.

Until then try this.

Soft reboot by turning the phone off and on. 

Please consider going over to your dial pad and type in *#0*# and this will bring up a number of tests to try which include various colour panels.

Cycle through them to see if this helps.

As you've only had the phone a short while check with the supplier of the phone for any relevant cooling off period to have the phone swapped out.

In the Uk this is 14 days.


If the test's don't help then seek support from a Samsung Experience Store or Samsung Service Centre.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Shamrock_Sean
Voyager
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I don't see anything
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