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Samsung Repair

(Topic created on: 18-11-2023 10:18 PM)
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Troutbeck22
Journeyman
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I am trying to book a repair for my S23 on the website but when I reach the section that asks for the IMEI number it says that the number is not valid, even though it is the correct number I am putting in. Is anyone else having this problem? 
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8 REPLIES 8
Tourbillon De La Vie
Samsung Members Star ★
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Where was the phone bought? Same country you are booking the repair? 

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Hi I would talk to samsung about this if your having a problem booking your samsung glaxy s23. In and our you trying to book the phone in the same country you purchest the phone?
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Troutbeck22
Journeyman
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Hi Thankyou for your reply. I tried again this morning and it worked ! Maybe there was a problem with the website ? Anyway it's all booked in now. 😀
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Hiya that's all good that you managed to book your phone in for r3pair it's bugger when you have to get your phone repaired.i hope samsung don't take to long to repair your phone?
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Allysisa
Helping Hand
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What's your phone going in repair for?? Being nosey Is it camera related as I was saving for a s23
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Troutbeck22
Journeyman
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Thankyou for your reply. I have managed to get it booked in now.
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Troutbeck22
Journeyman
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Hi The charging port has stopped working. You asked about the camera..... I have found it to be excellent. Great clarity. 👍
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Troutbeck22
Journeyman
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Yes, glad I got it booked in. I don't know how long it will take. Hope it'snot too long.... I'll feel lost 'til I get it back !!,
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