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Original topic:

Samsung Care+ issues

(Topic created on: 10-05-2023 12:43 PM)
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Sirfoxelot
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Has anyone had problems registering for Samsung Care+?
I get through entering all the details, all the payment details and then hit submit, only to be greeted with "internal server error" 

Tried it twice now with the same result
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BandOfBrothers
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Maybe try clearing the cookies and history of your browser and try again @Sirfoxelot 

Or try another browser.

Sometimes putting the browser into incognito mode can help too.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sirfoxelot
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Tried all of that and still getting the same error.
Maybe I'm not eligible for cover on the device now
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BandOfBrothers
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A person can add Samsung Care+ at the time of the sale or upto 6 months from the purchase date @Sirfoxelot 

If you purchased from a Samsung Experience Store, you can either buy at the time of purchase or within 60 days from a store. "

https://www.samsung.com/uk/shop-faq/samsung-care-plus/can-i-get-samsung-care-plus-for-all-samsung-ph... 

Maybe see if your Samsung Support Team can help via phone.

0330 726 7864

From samsung-care-plus/can-i-get-samsung-care-plus-for-all-samsung-phones. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Sirfoxelot
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I'll try giving them a call in the morning.

Failing that, there are plenty of other companies who are happy to take my money 😂