15-05-2023 03:39 AM in
Hi, I just got the samsung 23+, works great. it connects to the home wifi fine but will not connect to the wifi at work. I keep getting connected without internet. no issues with work wifi as everyone else has it and i can take my old phone in and it still connects to it. any help appreciated
15-05-2023 05:52 AM in
I was at first thinking that your work had a security protocol implemented by your IT Department until you say your colleagues can connect @Newbie74
As you can connect at home this suggests your phone is operating as it should but does not like some type of setting / protocol at work !
Is it worth asking your colleagues if you can look at their Wi-Fi preferences settings ?
Also try forgetting the network in your phone and then reset up the Wi-Fi connection to see if that helps.
It may just resolve on it's own.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
15-05-2023 06:02 AM in